Jobs · OTHR · New York

Assistant Service Manager

Morgan Properties · Rochester, NY · 3 mo ago
OTHR$23–$26/hrFull-time

Elmwood Terrace Apartments, a 220-unit community, is seeking an experienced maintenance professional to grow into a key leadership role.

Pay & Benefits

  • $23.00 – $26.00 per hour
  • Up to 50% rent discount
  • Quarterly bonus opportunities
  • On-call pay
  • Medical, dental, and vision coverage
  • 401(k) with company match
  • Generous PTO and paid holidays
  • Career growth opportunities with one of the nation’s largest apartment owners and operators

Responsibilities

  • Partner with the Service Manager to oversee daily maintenance operations and work order completion
  • Coordinate apartment turns, preventative maintenance programs, and scheduling priorities
  • Troubleshoot and repair HVAC, plumbing, electrical, appliance, carpentry, and general maintenance issues
  • Maintain inventory, tools, equipment, and maintenance supplies
  • Assist with training, coaching, and supporting Maintenance Technicians
  • Perform property inspections and ensure Morgan standards are consistently met
  • Support emergency maintenance needs through a rotating on-call schedule

Schedule

  • Monday – Friday: 9:00 AM – 4:00 PM
  • Rotating on-call schedule for emergency maintenance

Requirements

  • 2–4 years of apartment maintenance, facilities maintenance, or related experience
  • Strong HVAC, plumbing, electrical, appliance, and troubleshooting skills
  • HVAC/EPA/CFC certification strongly preferred
  • CPO certification preferred
  • Previous experience leading, mentoring, or training maintenance staff is highly valued
  • Valid driver’s license and reliable transportation
  • Proactive, solutions-focused mindset and commitment to excellent customer service

About Us

Established in 1985 by Mitchell Morgan, Morgan Properties is a national real estate investment and management company headquartered in Conshohocken, Pennsylvania. The company owns and manages over 400 apartment communities comprising more than 110,000 units across 22 states, making it one of the largest multifamily owners in the nation.

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