SOCIAL SERVICES ASSISTANT
County: Craighead • Posting End Date: August 24, 2026
About the role
The Department of Human Services is a place for people passionate about serving others and changing lives for the better. We care for Arkansans of all ages and ensure places like child care centers and nursing homes are safe. We are the safety net for the most vulnerable Arkansans. Whether you answer the phones, take applications, protect children, or help care for residents or patients at one of our facilities, you make a difference by working at DHS. Plus, working for the State has great perks, including a pension, maternity leave, and paid state holidays.
Responsibilities
- Assist in client intake and service referrals.
- Provide basic counseling and resource navigation.
- Maintain accurate records and case documentation.
- Support community outreach and public education initiatives.
- Coordinate scheduling and follow-ups for client services.
Requirements
- Minimum of six months of work experience in human services programs or public service.
- Required to pass a background check and child/adult maltreatment registry check.
OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE.
Skills
- Strong organizational and administrative abilities.
- Excellent customer service and communication skills.
- Ability to handle sensitive information with confidentiality.
Pay
Salary Range: $35,610 - $52,703
Benefits
- Pension
- Maternity leave
- Paid state holidays