SOCIAL SERVICES ASSISTANT

County: Poinsett

About the Role

Social Services Assistants play an important role in supporting children and families involved with the Division of Children and Family Services (DCFS). This position provides direct support to families through transportation assistance, supervision of family time, and engagement with children and caregivers to help support safety, stability, and well-being. Frequent in-state travel is required, and the job will require mornings, evenings, and weekends because flexibility to meet the needs of the family is a must.

Social Services Assistants must be able to lift 50 pounds, safely supervise and transport children of various ages, and support families through positive communication, professionalism, and dependable service delivery.

The Department of Human Services is a place for people passionate about serving others and changing lives for the better. We care for Arkansans of all ages and ensure places like child care centers and nursing homes are safe. We are the safety net for the most vulnerable Arkansans.

Responsibilities

• Assist in client intake and service referrals.
• Provide basic counseling and resource navigation.
• Maintain accurate records and case documentation.
• Support community outreach and public education initiatives.
• Coordinate scheduling and follow-ups for client services.
• Supervision of family time and transportation assistance.
• Engage with children and caregivers to support safety, stability, and well-being.

Requirements

• Minimum of six months of work experience in human services programs or public service.
• Required to pass a background check and child/adult maltreatment registry check.
• Ability to lift 50 pounds.
• Frequent in-state travel and availability during mornings, evenings, and weekends as needed.

Preferred Qualifications

• Ability to work with all ages of children and adult clients, including engagement on parenting and basic life skills.
• Strong time management, communication, and organizational skills.
• Ability to work independently and collaborate with community partners, agency staff, and families.

Skills

• Strong organizational and administrative abilities.
• Excellent customer service and communication skills.
• Ability to handle sensitive information with confidentiality.

Benefits

Working for the State has great perks, including a pension, maternity leave, paid state holidays, and much more. At DHS, we take care of our employees so you can help care for others.

Pay

Salary Range: $35,610 - $52,703