SOCIAL SERVICES ASSISTANT

County: Franklin • Posting End Date: August 24, 2026

About the Role

Social Services Assistants play an important role in supporting children and families involved with the Division of Children and Family Services (DCFS). This position provides direct support to families through transportation assistance, supervision of family time, and engagement with children and caregivers to help support safety, stability, and well-being. Frequent in-state travel is required, and the job will require mornings, evenings, and weekends because flexibility to meet the needs of the family is essential.

The Department of Human Services is a place for people passionate about serving others and changing lives for the better. We care for Arkansans of all ages and ensure places like child care centers and nursing homes are safe. We are the safety net for the most vulnerable Arkansans.

Responsibilities

• Assist in client intake and service referrals.
• Provide basic counseling and resource navigation.
• Maintain accurate records and case documentation.
• Support community outreach and public education initiatives.
• Coordinate scheduling and follow-ups for client services.
• Supervise and transport children of various ages.
• Engage with children and caregivers to support parenting and basic life skills.
• Collaborate with community partners, agency staff, and families served.

Requirements

• Minimum of six months of work experience in human services programs or public service.
• Ability to lift 50 pounds.
• Must pass a background check and child/adult maltreatment registry check.
• Frequent in-state travel and availability during mornings, evenings, and weekends as needed.

Qualifications

• Strong organizational and administrative abilities.
• Excellent customer service and communication skills.
• Ability to handle sensitive information with confidentiality.
• Ability to work independently and as part of a team.
• Experience working with children and adult clients of all ages is preferred.

Benefits

• Pension plan.
• Maternity leave.
• Paid state holidays.

Pay

Salary Range: $35,610 - $52,703 (Pay Grade: SGS02)