Social Service Administrator

Introduction

The Department of Health and Social Services (DHSS) is dedicated to improving the quality of life for Delaware citizens by promoting health and well-being, fostering self-sufficiency, and protecting vulnerable populations. We offer numerous career opportunities and are committed to attracting and retaining highly talented individuals.

Summary Statement

This position serves as a member of the Policy and Planning Unit (PPU), which develops and maintains policies and communications; coordinates with system partners; conducts research and surveys; and fosters strong interagency and stakeholder relationships. These efforts support effective eligibility and provider processes and ongoing federal and state compliance.

Essential Functions

• Maintains and analyzes program data.
• Provides technical assistance and recommends course of action.
• Develops and implements policies, regulations, and procedures.
• Counsels and consults with operations' staff, State/Federal agencies, and community organizations.
• Analyzes problems and provides responses to inquiries regarding services.
• Assists as a consultant and liaison for special programs and projects.
• Evaluates the impact of proposed rules on current operations.

Job Requirements

• Three years experience in health or human services work.
• Six months experience in health or human services program administration.
• Six months experience in developing policies or procedures.
• Six months experience in interpreting laws, rules, regulations, standards, policies, and procedures.
• Six months experience in narrative report writing.

Additional Posting Information

The State of Delaware recognizes the value of telework and flexible working schedules. This position is eligible for Telework according to the State of Delaware’s Alternative Work Arrangement Policy.

Conditions of Hire

• All new hires are required to attend the Statewide New Employee Orientation (SNEO).
• New hires must be legally authorized to work in the United States.
• The State of Delaware participates in E-Verify.

Benefits

To learn more about the comprehensive benefit package, please visit our website at https://dhr.delaware.gov/benefits/.

Selection Process

The application and supplemental questionnaire are evaluated based on a rating of education, training, and experience as they relate to the job requirements of the position. Applicants must provide complete and accurate information on their application and supplemental questionnaire.

Accommodations

Accommodations are available for applicants with disabilities in all phases of the application and employment process. Individuals who use TDD may request auxiliary aid or service by calling (800) 232-5470 or visiting delawarerelay.com. For general applicant support, you may call (302) 739-5458 or email jobs@delaware.gov.