Social Media Specialist

About the Role

This Social Media Specialist role operates within business consulting, marketing, communications, customer engagement/support, events, operations, and professional development. The position focuses on social media campaign execution, ensuring work is traceable, dependencies are visible, and unresolved items have clear ownership.

Responsibilities

• Reconcile social media execution with marketing analytics, ensuring visible documentation of source, owner, status, and next action within the context of business consulting, marketing, communications, customer engagement/support, events, operations, and professional development.
• Coordinate and document the work of up to 7 consultants with status tracking, maintaining clear visibility of source, owner, status, and next action for social media-focused tasks.
• Review digital marketing activities with deadline management, ensuring social media execution remains traceable and actionable.
• Document and report on social media campaign progress, maintaining compliance and workflow visibility.
• Maintain quality control and workflow management, ensuring errors are surfaced before causing downstream rework.

Decision-Making Standards

Work must remain usable under the demands of business consulting, marketing, communications, customer engagement/support, events, operations, and professional development. Completed tasks must be traceable, unresolved items must have owners, and repeated errors must be addressed proactively.

Skills & Capabilities

• Use Swift 7 Consultants Workflow Context and Campaign Management confidently in a social media-focused execution environment.
• Apply data accuracy while maintaining evidence and deadlines in a fast-paced workflow.
• Document process compliance and escalate issues with clear reasoning.
• Exercise judgment in follow-up, especially when tasks depend on external confirmations rather than assumptions.

The role-specific handoff test ensures follow-up, documentation, and quality control signals are current; if not, the work remains open.

Position Details

Full-time, associate-level role. 100% remote within the United States.

Pay

Base salary: $43,000–$68,000 per year.