Social Media Specialist
About the role
At ICF Next, we are fearless in finding new ways to solve problems, relentless in making sure it pays off for our clients and committed to making a positive change in the world. Here’s your chance to join our award-winning agency, ICF Next. We’re changemakers, a community of mission driven creatives, communicators, strategists, and technologists. We’re searching for our next Social Media Specialist to work with our team supporting a lifesaving public health client. This is a fully remote role requiring the ability to travel onsite to the client's office in Atlanta, GA up to one trip per quarter. The Team We are a team of digital media communications strategists and specialists working together to provide our clients with social media management, content writing, social listening, metrics reporting, digital engagement strategies, and training. Please note this position is contingent upon contract award.
Responsibilities
- Support the Social Media Director in the day-to-day production management and coordination of client deliverables
- Conduct quality assurance reviews and route feedback to appropriate team members for updates
- Assist in monitoring social media channels and compiling social listening data on conversations, trends, and sentiment
- Support social media event coverage, such as X chats, Facebook Live events, Facebook events setups, and other real-time engagement opportunities
- Moderate Facebook Group by posting relevant content and prompts to drive engagement
- Assist with the production timelines and oversee development of graphics and templates for use in social media posts, working with subcontractors on execution
- Track and compile performance metrics and support the preparation of monthly reporting and recommendations
- Provide coverage for posting and monitoring, as needed
- Assist in the development of content calendars for national observances and key events
- Thrive in a fast-paced environment, and adapt quickly to changing priorities and tasks on a day-to-day basis
Requirements
- 3+ years of experience in social media platform management and content development
- 1-3 years of experience writing and editing social media content across all social media platforms
- 1-3 years of experience with social media platform management, content development, analytics and listening tools
- Ability to obtain a clearance should it be required by the contract.