Social Media Specialist

Here’s your chance to join our award-winning agency, ICF Next. We’re changemakers, a community of mission-driven creatives, communicators, strategists, and technologists. This is a hybrid role requiring the ability to travel onsite to the client's office in the D.C. metro area up to one day per week.

This position requires the ability to travel onsite to the client’s office in Rockville, MD up to one day per week.

About the Team

We are a team of digital media communications strategists and specialists working together to provide our clients with social media management, content writing, social listening, metrics reporting, digital engagement strategies, and training.

Responsibilities

• Support the Social Media Lead in the day-to-day management of client social media channels, including scheduling and publishing content using approved tools
• Research, write, and edit engaging social media copy and content across platforms, ensuring adherence to brand voice, plain language, and Section 508 accessibility standards
• Assist in monitoring social media channels and compiling social listening data on conversations, trends, and sentiment
• Support social media event coverage, such as Twitter chats, Facebook Live events, and other real-time engagement opportunities
• Create and schedule content using UTM links and platform scheduling tools to support campaign tracking
• Upload and caption videos to client YouTube channels and other video platforms as needed
• Assist with the development of graphics and templates for use in social media posts, working with creative team members
• Track and compile performance metrics and support the preparation of monthly reporting and recommendations
• Provide backup coverage for posting and community management as needed
• Assist in the development of content calendars and campaign materials for national observances and key events
• Thrive in a fast-paced environment, and adapt quickly to changing priorities and tasks on a day-to-day basis

Requirements

• 3+ years of experience in social media platform management and content development
• 3+ years of experience writing and editing social media content across platforms
• 3+ years of experience with social media platform management, content development, analytics and listening tools
• US citizenship is required by the contract

Qualifications

• Bachelor's degree in marketing, communications, or a related field
• 2+ years of experience at an advertising or consulting agency
• Experience working in highly regulated industries or with government agencies to build social media communications plans
• Experience developing public health plans and strategies

Skills

• Demonstrated experience integrating creative, data/analytics, and/or other client services teams to develop fully integrated, insight-driven campaigns
• Experience developing social media and communications plans and presenting to leadership teams
• Detail oriented with the ability to work in a fast-paced environment and manage multiple projects, deadlines, and priorities
• Strong writing skills
• Strong proficiency in PowerPoint and Microsoft Word
• Comfortable working with remote teams
• Ability to work independently, seek help as needed and contribute to team and company culture

Pay

The pay range for this position based on full-time employment is: $61,232.00 - $104,094.00