Social Media Project Manager

We are hiring a central organizer and coordinator for all TikTok-related workflows, brand collaborations, and content production schedules. This role blends project management, brand management, and personal assistance to ensure deadlines, contracts, samples, content plans, posting schedules, brand communications, and follow-ups are handled seamlessly.

Responsibilities

• Content Planning & Production Management
  • Create and manage weekly and daily content schedules for:
    • TikTok Shop product videos
    • Personal brand content
  • Organize filming days by content type (e.g., skincare days, makeup days, fashion days)
  • Assign due dates for raw footage, edited videos, and posting deadlines
  • Ensure editors receive content on time and deliver edits on schedule
• TikTok Shop Sample & Deadline Tracking
  • Monitor TikTok Shop backend for sample requests, accepted samples, and video due dates
  • Track products received and videos pending
  • Request extensions when needed
  • Remind the creator of deadlines proactively
  • Maintain ethical review timelines (allowing sufficient product testing time)
• Brand Collaboration Management
  • Screen inbound brand emails and collaboration requests across email, Lark, Slack, and TikTok inboxes multiple times daily
  • Filter out scams, low-quality offers, and brands that do not meet criteria
  • Respond to qualified brands using approved templates:
    • Send rate cards
    • Enforce non-negotiable pricing
    • Negotiate for highest pay and commission (training provided)
  • Review contracts using a required clause checklist
  • Send finalized contracts to the creator for approval
  • Manage delivery timelines and approval workflows
  • Handle brand communication during active collaborations:
    • Deadline reminders
    • Rush fee enforcement
    • Approval requests
  • Coordinate with bookkeeping on invoicing and payment follow-ups
• Systems, Organization & Follow-Ups
  • Maintain trackers for active collaborations, sample inventory, content plans, and posting schedules
  • Ensure SOPs are followed consistently
  • Prevent repeat questions by referencing documentation, trackers, and notes
  • Proactively follow up with the creator and team on pending tasks
  • Persistently follow up ("pester when needed") to keep projects moving forward
• Content Strategy Execution Support
  • Ensure execution of content plans generated with the creator
  • Coordinate ChatGPT-supported ideation schedules
  • Manage timelines between strategy, filming, editing, and publishing
  • Prepare content batches for cross-posting on TikTok, Instagram Reels, and Facebook Reels
  • Post and schedule videos on TikTok
  • Coordinate with automation teams for ManyChat workflows (managing handoffs, not building automations)
  • Set up ManyChat automations on Meta
• Future Growth & Expansion Support
  • Support the rollout of Spanish-language TikTok accounts using AI voice and lip-sync tools
  • Develop multi-platform posting strategies
  • Adapt workflows as AI tools and automation are introduced
  • Help onboard and train future team members into established systems

Requirements

• 3-5 years of proven project management and/or social media management experience
• Experience managing content creators, influencers, or social media operations
• Must not have their own TikTok Shop (must not be a TikTok Affiliate)
• TikTok Shop management experience is a huge plus
• Asana project management experience is a huge plus
• Strong organizational and tracking skills
• Basic understanding of marketing or sales
• Comfortable working in fast-moving, high-volume environments
• Experience handling contracts for a high-volume creator (10-20 videos per day)
• Proficient in brand communications, scheduling, and deadline enforcement
• Confident in professional email communication
• Able to manage multiple moving parts without losing details
• Comfortable reminding and following up assertively but professionally

Tech Requirements

• Computer: at least i5 or equivalent with 8GB RAM
• Internet speed: at least 50 Mbps download speed

Schedule

10 AM–2 PM EST, Monday–Friday

Pay

₱30,000–42,000 monthly, depending on experience