Social Media Manager

About the role

We’re on a quest for our next social media expert. Not a guru, not a ninja, but a seasoned professional who can produce product launches, write clever skits, sling SaaS memes, and craft thoughtful messaging. If you consider yourself Terminally Online™ with a habit for trend spotting and making heads tilt on the legal team, you're our type. We’re not after a hands-off strategist. We’re after a hands-on operator with a track record for thinking strategically and acting creatively.

What You'll Do

• Company Co-own all social channels - LinkedIn, X, Instagram, YouTube, and Facebook with content, community management, and calendar planning.
• Produce written and lightly-designed visuals for social media, partnering with a team of designers for higher-lift assets.
• Partner with internal teams on content focused on customers, in-house talent, key influencers, events, and in-office culture.
• Create strategies for leveraging microinfluencers, investors, and other brands to amplify our content.
• Together with the rest of the Communications team, support senior executives with their personal social platforms.
• Identify and surface reactive opportunities that align with the executive’s priorities and profiles.
• Craft Ramp’s social media strategy and how it fits into other team efforts including marketing (paid campaigns and activations), content (blogs, podcasts, videos) and beyond.
• Establish and track against social metrics to gather insights, iterate, and report to back the broader team.
• Create launch plans for product releases, media moments, and marketing campaigns that activate the Ramp team.
• Work in collaboration with internal teams to flag and route issues as they arise on social media.

What You Need

• 7+ years experience in social media, ideally with some of this for a B2B brand.
• Experience using social media tools (e.g., Sprout Social, Sprinklr) and content production tools (e.g., Figma, Adobe Premiere).
• Understanding of social media success metrics; ability to present and analyze these metrics to the broader organization.

Benefits

• Full-time Ramp Employees (Global)
• Flexible PTO
• Unlimited AI token usage
• Centralized home-office equipment ordering
• Health and wellness stipend
• Budget for intra-office travel
• Weekly coffee stipend
• United States: 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
• One Medical annual membership
• Fertility HRA (up to $10,000 per year)
• Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
• Pet insurance
• In-office perks: lunch, snacks, drinks, and more
• Relocation support to NYC or SF (as needed)
• Canada: Group medical, dental, and vision coverage through Sun Life
• Life, AD&D, and disability coverage
• Fertility drug coverage (up to $4,000 lifetime)
• Group Retirement Plan with employer match (RRSP + DPSP)
• Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay