Social Media Manager
About the role
Outreach, founded in 2014, is the only complete agentic AI platform for revenue teams. The Social Media Manager plays a pivotal role in shaping how Outreach shows up across global social channels. This is a highly visible role that blends strategic brand storytelling with executive enablement.
Responsibilities
- Own and evolve Outreach's corporate social strategy to strengthen brand awareness, credibility, and engagement among revenue and technology leaders.
- Translate key brand and business priorities—AI innovation, customer success, leadership vision—into compelling, shareable social content across platforms.
- Maintain and grow Outreach's employee advocacy program, empowering team members to share company content, celebrate milestones, and extend Outreach's brand voice.
- Collaborate with Outreach executives to develop and execute their social strategies, ensuring thought leadership aligns with the company's voice and strategic goals.
- Lead social activation for major moments—product launches, content campaigns, industry events—ensuring cohesive brand storytelling across owned and earned channels.
- Monitor trends, conversations, and competitors to surface insights and opportunities that shape social and brand strategy.
- Track key performance indicators, analyze data, and provide strategic recommendations to optimize impact and growth.
Requirements
- 5+ years of experience in social media, brand communications, or digital storytelling, preferably in B2B SaaS or technology.
- Proven success building corporate and executive social programs that drive visibility, engagement, and brand trust.
- Demonstrated curiosity about AI and emerging technologies, with a desire to explore how they can enhance your workflow and drive better outcomes for customers.
- Exceptional writing and editing skills, with the ability to adapt tone and style across channels and audiences.
- Deep understanding of LinkedIn, with experience leveraging analytics and paid support to grow reach and influence.
- Strategic thinker with strong creative instincts and an eye for design and storytelling.
- Comfortable collaborating cross-functionally with executives, PR, product marketing, content, and brand design teams.
Qualifications
- Bachelor's degree in Communications, Marketing, Business, or related field.
- Experience managing social media agencies, employee advocacy platforms, and executive thought leadership programs.
Skills
- Strong written and verbal communication skills.
- Ability to manage multiple projects and priorities simultaneously.
- Experience with social media analytics tools and platforms.
- Knowledge of SEO best practices and how to leverage them for social media.
- Experience with employee advocacy platforms.
Benefits
- Flexible time off
- 401(k) to help you save for the future
- Generous medical, dental, and vision coverage for full-time employees and their dependents
- Paid parental leave program
- Infertility/assisted reproductive services benefit
- Employee referral bonuses
- Snacks and beverages in the office, along with fun events to celebrate diversity and inclusion
Pay
The base salary range for this role is $70,000-$110,000. You may also be offered incentive compensation, bonus, restricted stock units, and benefits. Actual compensation is based on factors such as the candidate's skills, qualifications, location, and experience. Final offers are determined through a holistic assessment and will vary within the posted range.
Schedule
Full-time position.
Contact Information
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