Social Media Coordinator

About the Role

This position focuses on creating, implementing, and maintaining marketing strategies to promote the credit union through storytelling and influence. You will manage the social media presence, collaborate across departments for accurate messaging, and protect the brand by delivering first-class service.

Responsibilities

• Manage online discussions and track topics to prepare reports for internal use.
• Engage with members through promotions, blogs, daily posts, event planning, and other communication channels.
• Create and implement engaging, interactive, and informative content.
• Maintain content distribution across social media channels (Facebook, Twitter, Instagram, Snapchat, YouTube, Pinterest, TikTok) and the Educators’ website.
• Write, design, and produce educational resources, promotional materials, and external communications for web and social media.
• Contribute ideas for marketing campaigns and assist in planning items for events and outside marketing activities.
• Support direct mail programs, website marketing, and marketing research.
• Collaborate with other departments to develop staff resources and communication materials for promotional and member engagement activities.
• Perform other duties as assigned.

Requirements

• One to three years of experience in a similar role, including social media management, strategic planning, event planning, research, and reporting.
• Familiarity with Adobe programs, Apple products, and Microsoft Office.
• High School Diploma or GED; Bachelor’s Degree is a plus but not required.
• Proficient writing skills and the ability to integrate branding concepts into daily work.
• Self-motivated with strong organization, communication, and interpersonal skills.

Skills

• Two or more years of experience in marketing and graphic design is a plus.
• Ability to motivate, influence, and train others.
• Experience fostering relationships with external entities and selling ideas or services.

Physical Requirements

• Standing, sitting, and using hands and fingers for extended periods.
• Reaching, including above the shoulders.
• Talking, hearing, and visual acuity.
• Occasional stooping, crouching, or kneeling.
• Occasional lifting of up to 25 pounds.

Benefits

Educators Credit Union offers a comprehensive program of competitive benefits to attract and retain employees.