Social Insurance Specialist (Claims Specialist) ICTAP TEMPORARY

About the role

This position is located in the 500 Lead Avenue SW, Suite 100, Albuquerque, NM 87102. It involves conducting interviews with the public to obtain, clarify, and verify information about various SSA benefits and payments. The role also resolves discrepancies, clarifies issues, and makes final decisions for initial and post-entitlement benefits and payments.

Responsibilities

• Conduct interviews with the public to obtain, clarify, and verify information about initial and continuing eligibility for retirement, survivors, disability, health insurance benefits, and eligibility for supplemental security income including State supplements.
• Resolve discrepancies, clarify issues and make final decisions for initial and post-entitlement for benefits and payments.
• Adjudicate and authorize entitlement or disallowance actions at all levels of difficulty and complexity under programs administered by SSA.

Qualifications

• Must have 52 weeks of specialized experience at the GS-9 level or equivalent, which is in or related to the work of the position to be filled and has equipped applicant with the particular knowledge, skills, and abilities to successfully perform the duties of the position.
• Examples of specialized experience include developing, examining, investigating or authorizing of claims under a program for SSA benefits, health insurance, pension plan, income maintenance or related programs.
• The following time-in-grade requirement must be met by the closing date of this announcement: Applicants must have 52 weeks at the GS-9 or higher.

Requirements

• Must be eligible under the Interagency Career Transition Assistance Plan (ICTAP) who have held a GS-11 or above, and in the commuting area of the listed duty locations.
• Must be well qualified for the position, receiving a rating of 85 or higher to be eligible for selection.

Benefits

Not specified.

Pay

Not specified.

Schedule

Multiple work schedules (up to 40 hours) | Alternate work schedules may be available.