Social Insurance Specialist (Claims Specialist) (ICTAP) (Temp)

We need to produce HTML fragment with sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. We must not repeat job title. Must not include Job ID etc. Must preserve all substantive info. Remove boilerplate like EEO, etc. Also remove navigation, cookie, legal, duplicated lines, application instructions. We need to parse the posting. Key info: - Location: Waco, TX Field Office. - Tour of duty: Multiple work schedules (up to 40 hours). Alternate work schedules may be available. - Type of position: Temporary, NTE 1 year; may be extended, will not become permanent. - Duties: Claims Specialists conduct interviews with the public to obtain, clarify, and verify information about initial and continuing eligibility for retirement, survivors, disability, health insurance benefits, and eligibility for supplemental security income including State supplements. In addition, they resolve discrepancies, clarify issues and make final decisions for initial and post-entitlement for benefits and payments; adjudicate and authorize entitlement or disallowance actions at all levels of difficulty and complexity under programs administered by SSA. - Qualifications: Applicants must have 52 weeks of specialized experience at the GS-9 level or equivalent, which is in or related to the work of the position to be filled and has equipped applicant with the particular knowledge, skills, and abilities to successfully perform the duties of the position. Examples of specialized experience include developing, examining, investigating or authorizing of claims under a program for SSA benefits, health insurance, pension plan, income maintenance or related programs. The following time-in-grade requirement must be met by the closing date of this announcement. Applicants must have 52 weeks at the GS-9 or higher. - SELECTIVE PLACEMENT FACTOR: COMPETENCY ASSESSMENT INTERVIEW PROCESS (CAIP) INTERVIEW - Applicants will be required to participate in a panel interview (after basic eligibility determination) to demonstrate an aptitude for meeting and dealing with the public. Applicants must pass this interview process in order to be found fully qualified for this position and receive further consideration for selection. This interview will cover typical situations, which might be encountered on the job, in person or over the telephone. Applicants must demonstrate qualities such as clarity of speech, ability to listen, ability to establish confidence and put others at ease and the ability to organize and express thoughts clearly. If you do not pass the CAIP interview, you will not qualify for the job. Panel interviews may be conducted via video conferencing software, if technically feasible. NOTE: Previous Meet and Deal results are not valid for this vacancy announcement; you will be required to complete the CAIP assessment. - Education: PROOF OF EDUCATION: If you are qualifying on the basis of education or satisfying an educational requirement, submit a copy of your transcripts that includes your name, the name of the educational institution, course title(s), number of credits, grade, and date of completion. Unofficial transcripts or screenshots of electronic/web transcripts with the required information will be accepted at the time of application. You must submit your transcripts according to the application submission details of this announcement. Documents will not be accepted via email or regular mail. If selected, you may be required to provide your official college transcripts prior to the effective date of the personnel action placing you into the new position. GS-11: Ph.D. or equivalent doctoral degree, or successful completion of three full years of progressively higher level graduate education leading to a Ph.D. or equivalent degree, or LL.M. Combining Education and Experience: GS-11: Experience and graduate level education beyond the second year may be combined to meet the minimum qualification requirement. Note: One year of full-time graduate education is considered to be the number of credit hours that the school you attended has determined to represent one year of study. If this information is not provided, we will consider 18 semester/27 quarter hours to be equal to one year of full-time graduate study. Experience and education will be computed as percentages of the overall requirements and must equal to 100 percent when combined. - Additional Information: In addition to the minimum qualifications, applicants must be eligible under the following category: Displaced or surplus Federal employees eligible under the Interagency Career Transition Assistance Plan (ICTAP) who have held a GS-11 or above, and in the commuting area of the listed duty locations. In addition to meeting the basic eligibility criteria, ICTAP applicants must be well qualified for the position. Well-qualified is defined as having knowledge, skills, and abilities that clearly exceed the minimum qualification requirements for the position. Under numeric rating procedures, qualified ICTAP applicants must receive a rating of 85 or higher to be eligible for selection. This is not a career-ladder position; GS-11 is the full performance level. This is a bargaining unit position represented by the American Federation of Government Employees. Selective Service: If you are a male applicant born after December 31, 1959, you must certify that you have registered with the Selective Service System, or are exempt from having to do so under the Selective Service Law. See www.sss.gov. Additional selections may be made for this vacancy six months from the closing date of this announcement. Do you have a desire to: help SSA manage its Social Security programs? analyze and solve problems? help and advise millions of retired and disabled individuals? work on a team to make a difference in people's lives and your own? Informational Note: Creating a my Social Security (mySSA) account is a convenient way to access your personal Social Security information online. While not required for this position or the application process, you may wish to learn more about the benefits of having a mySSA account by visiting www.ssa.gov/myaccount. Once selected for the Claims Specialist position in SSA, you will contribute to the Agency's mission through direct and personal service to the public. This includes speaking with beneficiaries about their rights under the Social Security laws, gathering facts and evidence to establish eligibility for benefits, making critical decisions to determine the amount of benefits paid to individuals, and using state-of-the-art computer technology to access and update information about claims. We need to decide sections. We have location, tour of duty, type of position (temporary). Could be "About the role" includes location, type, tour of duty. Responsibilities: duties description. Requirements: maybe specialized experience, time-in-grade, CAIP interview, selective placement factor, ICTAP eligibility, selective service, etc. Qualifications: education requirements, experience/education combination. Skills: maybe not explicit; but we could infer from duties: interviewing, listening, etc. However we should not invent. The posting mentions qualities: clarity of speech, ability to listen, ability to establish confidence, ability to organize and express thoughts clearly. Those could be skills. Also "ability to meet and deal with the public". So we could include a Skills section with those bullet points. Benefits: Not mentioned. No explicit benefits. So we should not create Benefits section. Pay: Not mentioned. So no Pay. Schedule: Tour of duty mentions multiple work schedules up to 40 hours, alternate work schedules may be available. That's schedule info. So we can include Schedule section. Thus sections: About the role (location, type of position, maybe tour of duty? but schedule separate). Could put location and type in About the role. Responsibilities: duties. Requirements: specialized experience, time-in-grade, CAIP interview, ICTAP eligibility, selective service. Qualifications: education requirements, combination. Skills: interview qualities, listening, etc. Schedule: work schedule info. We must not repeat job title. Use

for each section heading. Use

• for any list of duties/requirements/benefits. Use

  for prose. We need to preserve all substantive information. So we need to include details like location, type of position (Temporary, NTE 1 year; may be extended, will not become permanent). Tour of duty: Multiple work schedules (up to 40 hours). Alternate work schedules may be available. We need to include the duties paragraph exactly as given (maybe slightly trimmed but preserve meaning). We'll put in

  . For requirements, we need list items: specialized experience (52 weeks at GS-9 or equivalent), time-in-grade (52 weeks at GS-9 or higher), CAIP interview (panel interview, must pass, etc.), ICTAP eligibility (displaced or surplus Federal employees eligible under ICTAP who have held GS-11 or above, in commuting area, must be well-qualified, rating 85+), Selective Service requirement (male applicants born after 12/31/1959 must certify registration or exempt). Also maybe mention that this is a bargaining unit position represented by AFGE. That could be a requirement or additional info. Could be in Requirements or Additional Information. We'll include as a list item. Qualifications: education: GS-11 requires Ph.D. or three years graduate education or LL.M.; combination of experience and education beyond second year may be combined; note about credit hours; experience and education computed as percentages must equal 100%. Also mention proof of education submission details (transcripts). That is part of qualifications. Skills: list qualities: clarity of speech, ability to listen, ability to establish confidence and put others at ease, ability to organize and express thoughts clearly. Also maybe "ability to meet and deal with the public". We'll include. Schedule: Multiple work schedules (up to 40 hours). Alternate work schedules may be available. We must not include boilerplate like EEO, etc. Also remove duplicated lines, application instructions (like "submit transcripts according to application submission details", "Documents will not be accepted via email or regular mail", etc.) Those are part of qualifications but maybe considered application instructions. The instruction says remove application instructions. So we should omit details about how to submit transcripts, etc. But we need to preserve substantive information about qualifications: the education requirements themselves. The submission instructions are application instructions, so we should remove them. Similarly, "If selected, you may be required to provide your official college transcripts prior to the effective date..." is also application instruction? Might be considered part of qualifications but it's about process. Safer to remove. Also remove "Informational Note: Creating a my Social Security (mySSA) account..." that's not required; it's informational but maybe not substantive? It's extra info but not required. Could be considered boilerplate? It's not EEO/legal but it's still informational. The instruction says remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. The mySSA note is not those; it's informational but maybe we can keep? It's not required for position. Might be considered extra but not boilerplate. However to be safe, we could keep it as part of About the role? But it's not about role. Might be considered filler. I'd remove it. Also remove "Do you have a desire to: help SSA manage its Social Security programs? analyze and solve problems? help and advise millions of retired and disabled individuals? work on a team to make a difference in people's lives and your own?" That's motivational, maybe not substantive. Could be considered boilerplate? It's not EEO but it's a motivational question. Might be considered fluff. I'd remove. Also remove "Once selected for the Claims Specialist position in SSA, you will contribute to the Agency's mission through direct and personal service to the public. This includes speaking with beneficiaries about their rights under the Social Security laws, gathering facts and evidence to establish eligibility for benefits, making critical decisions to determine the amount of benefits paid to individuals, and using state-of-the-art computer technology to access and update information about claims." That's similar to duties but more generic. Could be considered part of responsibilities but we already have duties. Might be duplicate. We'll keep duties only. Now produce HTML. Structure:

  About the role

  Location: Waco, TX Field Office. Type of position: Temporary, NTE 1 year; may be extended, will not become permanent.

  Responsibilities