Social Impact Manager

About the role

This technology company operates in the DevSecOps software space, providing an orchestration platform that helps organizations improve developer productivity, operational efficiency, security, and compliance. Trusted by over 50 million users and many leading Fortune 100 companies, the organization addresses challenges in software development and digital transformation through its platform. The SOCIAL IMPACT MANAGER in the Sustainability and Social Impact team is responsible for managing two community programs focused on nonprofits and educational institutions. This role connects strategic program goals with technical implementation to increase access to software tools for nonprofits, students, and educators, thereby advancing the organization's social impact objectives.

Responsibilities

• Manage relationships with nonprofit organizations, universities, and program members.
• Oversee daily operations of the nonprofit and education programs, enhancing process efficiency.
• Lead internal communications for the programs and manage applicant inquiries.
• Develop methods to evaluate and report progress against program and social impact goals.
• Support community members with product implementation and connect them to support resources.
• Collaborate with Sales and Marketing to grow program membership and improve renewals.
• Create advocacy resources and work with members on case studies and other promotional content.
• Monitor industry trends and establish best practices for social impact initiatives.

Requirements

• Experience managing corporate social responsibility, social impact, community advocacy, or similar programs.
• Experience with in-kind donation programs.
• Analytical and data-driven approach to community program development.
• Strong written and verbal communication skills.
• Organizational skills with problem-solving and the ability to prioritize and meet deadlines.
• Experience leading projects involving cross-functional collaboration.
• Technical proficiency including use of GitLab and handling technical requests.
• Proficiency in Salesforce.

Pay

The base salary range for this role in the United States is $95,200 to $160,800 USD, excluding bonuses, equity, or benefits.

Benefits

• Parental leave