Social Day Case Manager

Hiring immediately! One opening remaining.

About the role

As a Social Day Case Manager, your role will be to provide overall support to the Social Day/Day Hub and Congregate Meal Site. You will be responsible for intake and ongoing assessment of participating clients, case management, coordinating with program staff to support daily program operations while helping ensure clients receive high-quality, person-centered services.

Responsibilities

• Conduct participant intake, evaluations, and ongoing assessments, including required COMPASS assessments and documentation.
• Manage an assigned caseload of seniors while maintaining accurate client files in accordance with funder requirements.
• Provide referrals, advocacy, service coordination, and support based on participant needs.
• Communicate client needs and service plan changes to program staff and provide training as needed.
• Assist with developing monthly activity calendars, schedules, and programs for clients.
• Maintain accurate attendance, billing, authorizations, and other required program documentation, including PEER Place and NAPIS records.
• Assist with daily program operations, including greeting/screening participants, serving meals, purchasing supplies, and supporting activities.
• Assist with volunteers, students, staff meetings, and required trainings while maintaining effective communication with team members.
• Demonstrate cultural competence, support The Salvation Army’s mission, and perform other duties as assigned.

Requirements

• Associate’s Degree preferred.
• Three to five years of related experience in Human Services (e.g., Social Worker, Case Worker, Program Manager, Coordinator, or similar role).
• Ability to work as a team member and manage team operations and to provide culturally competent practice.
• Must have valid NYS Driver’s License that meets The Salvation Army's insurance requirements.

Benefits

• PSL (Paid Sick Leave) and Public Student Loan Forgiveness Program eligibility.
• Remitted Tuition Program partnering with Syracuse University.
• Generous time off every year that includes up to 13 paid holidays, personal days, vacation time, and sick time.
• On-site, covered free parking.
• Employer-funded Pension Plan (company contributions begin after 1 year of employment).
• Health Care Coverage with less than a 10% employee contribution (Medical, Dental & Vision Plans for Family & Employee Only).
• Marriage Benefit: Additional 5 paid days off for getting married.
• Eligibility for supplemental insurance plans, including Short & Long Term Disability.
• Flexible Spending Accounts.
• On-Site Daycare with a full-time employee discount.

Pay

$20.65/hour.

Schedule

Full-time.