SOCIAL COUNSELOR 2 - 07212026-79280

Overview

Under general supervision, is responsible for professional social counseling work and/or service coordination of average difficulty; and performs related work as required. This is the working class in the professional Social Counselor sub series. An employee in this class interviews and provides social counseling for clients in programs such as adult protective services and maternal and child health counseling, as well as individuals with disabilities in an educational, social service, or medical setting.

Responsibilities

• Investigates and/or reports abuse, neglect, or exploitation of adults and/or children with mental or physical impairment or who are incapable of self-care to determine need for protective services.
• Interviews and assesses clients, family members, and other involved parties including alleged perpetrators to gather information for determining risk levels and needs for services.
• Implements a service plan that addresses needs or concerns of the client(s).
• Refers and/or coordinates services for clients to reduce risk and increase autonomy.
• Identifies various potential risk factors as part of assessing clients and monitors the progress of service plans.
• Responds to questions and inquiries from clients, families, caregivers, and other according to departmental policy.
• Documents the services implemented, client contacts, observations, progress, and relevant information in client files and databases.
• Strategizes solutions by participating as a member of a multi-disciplinary team.
• Uses appropriate equipment, as needed, to assess or implement client services.
• Educates government departments, local agencies, law enforcement, the general public, and other external entities about agency programs.

Qualifications

Education and Experience: Graduation from an accredited college or university with a bachelor's degree AND one year of professional experience in one or a combination of the following: health care for children, adolescent, or geriatric populations; social work; or social or psychological counseling, including, but not limited to, mental health, correctional, or behavioral rehabilitation counseling; or one year of experience in early intervention and/or service coordination with individuals with disabilities in an educational, social services or medical setting; or one year of teaching early childhood education or assessing individuals with disabilities.

Substitution of Graduate Course Work for Experience: Additional qualifying graduate course work from an accredited college or university in a related field may be substituted for the experience, on a year-for-year basis, to a maximum of one year.

Necessary Special Qualifications

• Possess a valid driver's license if driving is an essential function of the position
• Complete a criminal history disclosure form in a manner approved by the appointing authority
• Agree to release all records involving their criminal history to the appointing authority
• Supply a fingerprint sample prescribed by the TBI based criminal history records check
• Submit to a review of their status on the Department of Health's vulnerable persons registry

Competencies (KSA's)

Instills Trust
Manages Complexity
Communicates Effectively
Global Perspective
Decision Quality

Knowledge
Administration and Management
Clerical
Customer and Personal Service
Psychology

Skills
Active Learning and Listening
Complex Problem Solving
Coordination
Judgment and Decision Making
Social Perceptiveness

Abilities
Inductive Reasoning
Oral Comprehension & Expression
Written Comprehension & Expression
Problem Sensitivity
Limb and/or Full Body Coordination

Tools & Equipment

• Computers
• Copier/Scanner/Fax Machine
• Vehicle
• Phones
• Camera

Pay & Schedule

Salary (Monthly): $3,631.00 - $4,533.00

Salary (Annually): $43,572.00 - $54,396.00

Job Type: Full-Time

City, State Location: Rogersville, Tennessee

Department: Health

Opening Date/Time: 07/21/2026 12:00AM Central Time

Closing Date/Time: 07/27/2026 11:59PM Central Time

TN Driver Standards

State of Tennessee positions that may involve driving responsibilities require candidates to meet the following minimum driver qualifications: A valid driver's license. For the past five years, the candidate's driver record must not have record of the following violations: driving under the influence (DUI), reckless driving, license suspension for moving violations, more than 4 moving violations. Please include your Driver's License Information under the Licenses and Certifications section of your application. Agencies may allow an exception based on other factors.

This response is AI-generated, for reference only.