Social Counselor #1668 - Bilingual - CHANT - Health & Social Services Division

About the role

Under general supervision, provides professional social counseling, care coordination, support, linkage to care, and/or clinical case management to various populations within Hamilton County in programs related to prevention, education, rehabilitation, and the development of self-sufficiency.

Responsibilities

• Assess an individual’s or a family’s social functioning; assess needs and identify problems; provide education, care coordination and/or counseling on an individual or group basis.
• Develop with the client an individual/family plan to improve social functioning.
• Refer individuals to community agencies based on needs and problems identified; coordinate services; assist client in accessing private and public services and resources; follow up on referrals and actions.
• Maintain accurate documentation of services provided; maintain liaisons with community resources; may collect data and file reports.
• Conduct community outreach and/or home visits, education, and promotion of program initiatives under direct supervision.
• Perform other related duties as assigned.

Knowledge, Skills, and Abilities

• Knowledge of federal, state and county laws, rules, regulations, policies, practices, and procedures related to counseling and social services providers.
• Knowledge of alcohol and drug treatment and education.
• Knowledge of professional counseling and social work methods, practices, and procedures.
• Knowledge of case management methods, practices, and procedures for assigned client population.
• Knowledge of community resources related to area of assignment.
• Knowledge of computer hardware, software, and peripherals.
• Knowledge of educational methods, practices and procedures related to population served.
• Knowledge of record keeping and file maintenance.
• Knowledge of customer service/public relations methods and practices.
• Skill assessing, counseling, motivating, and educating population served.
• Skill coordinating community resources based on client needs.
• Skill providing outreach and advocacy services.
• Skill analyzing, assessing, reviewing, updating, and maintaining documentation related to population served.
• Skill utilizing effective verbal and written communication in the development and presentation of reports, records, and information.
• Skill inputting and utilizing computer database systems.
• Skill utilizing customer service and public relations techniques when responding to inquiries and complaints.
• Skill establishing and maintaining effective working relationships.
• Skill effectively communicating in both oral and written form.

Requirements

• Bachelor’s Degree in Social Services, Nursing, Human Services, Early Childhood Education, Counseling and/or Behavioral Sciences or related field.
• One (1) year of direct work experience in Social Services.
• Valid driver’s license.
• Fluency in both English and Spanish.

Additional Requirements

• May require additional training or certifications depending on assignment.
• Must complete the HC Defensive Driving course and/or an Emergency Vehicle Operations Course (EVOC) before operating a County-owned vehicle.
• Must pass an extensive criminal background check that includes fingerprinting.
• Extensive reference checks may be required.

Physical Requirements

• Work involves exposure to infectious diseases and high-risk, confrontational, mentally and physically ill, and economically disadvantaged populations.
• May involve working after regular business hours in high crime areas.
• Extensive home visiting and outreach may be required.
• Must be able to lift up to 50 lbs. on a regular basis depending on the activity.