Bilingual Support Counselor

The Bilingual Support Counselor provides family-centered mental health counseling, support, crisis intervention, and case management services for youth and their families. Bilingual Support Counselors are members of a multi-disciplinary team and provide trauma-informed, culturally responsive services in the community at times and locations convenient to the family. About Wraparound Wraparound is a family planning process that provides therapeutic support to youth and families in the community with the intention of enhancing natural resources and keeping youth in the least restrictive and most family-like setting, with the intention of reducing the need for institutional care. Services range up to 12 months and include regular Child and Family Team Meetings that support youth and families with identifying strengths, creating realistic goals, and developing a comprehensive step-by-step plan based on those goals. Youth and families are referred directly by Contra Costa County (CCC) Children and Family Services, the CCC Juvenile Probation Department, CCC Children’s Behavioral Health, or Kaiser. About Seneca Seneca Family of Agencies has been nominated among the Bay Area’s Top Workplaces for nearly a decade. We’re committed to providing traditionally marginalized communities with a network of outstanding mental health, community-based, and educational services. We are committed to building a diverse staff, and our programs actively engage in conversations and training on Diversity, Equity, and Inclusion to promote equity and justice for the youth and families we serve. Responsibilities Provide counseling and case management services for enrolled youth and their familiesSupport client and family to connect to natural supports and community-based resourcesProvide crisis intervention and other mental health services as needed at client homes, schools, and other community locationsParticipate in all treatment reviews, program staff meetings, and Individualized Education Program (IEP) meetings when necessaryComplete mental health notes and other paperwork, and complete service tracking documentation as indicatedAssist with planning arrangements and transportation for school, therapy appointments, and court hearings as neededParticipate in providing emergency on-call response as scheduledUtilize crisis communication and de-escalation techniques as per Seneca's crisis response trainingThis may include intervening with the students’ behavioral program through physical management Qualifications Required: Education/Experience Requirements:Bachelor’s degree ORAssociate degree or equivalent + 1 year of applicable experience ORHigh School Diploma/GED + 2 years of applicable experienceApplicable experience can include paid or unpaid experience working with youth or families or working in the social services fieldBilingual in English and Spanish requiredAt least 21 years of ageTB test clearance, fingerprinting clearance, and any other state/federal licensing or certification requirementsOwn vehicle, valid driver's license, clean driving record requiredExperience working with children/youth and families with complex and enduring needs preferredExperience implementing family-focused services preferred Schedule Full-timeTuesday - Saturday 9 am-5:30 pmHybrid; provide in-person services & complete documentation remoteTravel throughout all of Contra Costa County on a potential daily basisOn CallAt least one 24 hour on call shift per month in which to support crisis calls, during the week and/or weekends Benefits Starting at $27.01 - $29.51 per hourActual salary dependent on creditable experience above the minimum qualificationsSalary increases each yearMileage reimbursementComprehensive employee benefits package:Medical, dental, vision, chiropractic, acupuncture, and fertility coverageShort and long-term disability, family leave, and life insurancePartially paid premiums for dependents403b retirement planEmployer-Paid Assistance PlanSeneca is a Public Service Loan Forgiveness certified employerAbundant promotional opportunities across CaliforniaSpecialized training and development opportunities