SOC Operator
About the role
The SOC Operator position helps maintain a safe and secure environment for our clients by providing centrally managed law enforcement radio monitoring with event logging and recording, alarm monitoring of intrusion detection systems, and emergency dispatch, incident reporting and analysis, and remote alarm panel programming.
Responsibilities
- Provide centrally managed law enforcement radio monitoring with event logging and recording
- Monitor alarm systems for intrusion detection
- Handle emergency dispatch and incident reporting
- Analyze incidents and provide recommendations
- Remote alarm panel programming
Requirements
- Experience in roles like Call Center Representative, Dispatch, or Camera Monitoring
- Strong communication skills
- Ability to work independently and manage multiple tasks
- Attention to detail
- Basic computer literacy
Qualifications
- High school diploma or equivalent
- Some college or vocational training preferred
Skills
- Customer service skills
- Problem-solving abilities
- Technical aptitude
- Ability to work flexible hours
Benefits
- Retirement plan
- Employer-provided medical and dental coverage
- Company-paid life insurance
- Voluntary life and disability insurance
- Employee assistance plan
- Securitas Saves discount program
- Paid holidays
- Paid time away from work
Pay
Competitive weekly pay
Schedule
Flexible schedules
Company Information
We are a global company that offers the most advanced and sustainable security solutions in the industry. We are located in 47 countries and have 355,000 employees worldwide and over 150,000 clients. Securitas plays an essential role for our clients and in society. Securitas is the partner of choice for companies and an employer of choice for candidates worldwide. We are committed to diversity, equity, inclusion and belonging in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other applicable legally protected characteristic.