Snow Removal Operator

About the Role

The Snow Removal Operator is responsible for operating snow removal and/or de‑icing equipment to ensure the safety and accessibility of client properties during winter weather events. Under the supervision of an Operations Manager, the operator responds promptly to weather conditions, maintains equipment, and supports successful completion of snow and ice management services.

Differentiators

• Equipment Expertise: Operates specialized snow removal and/or de‑icing equipment with skill and precision, adaptable to assignment needs.
• Weather Responsiveness: Adapts quickly to changing weather conditions and responds promptly to snowfall and icy conditions.
• Safety & Reliability: Demonstrates strong commitment to safety protocols and maintains equipment reliability to ensure consistent service delivery.

Responsibilities

• Operate snow removal equipment (plow trucks, skid steers, front‑end loaders) safely and efficiently to clear snow and ice from driveways, parking lots, sidewalks, and entryways.
• Monitor weather conditions and respond promptly to snowfall and icy conditions.
• Provide exceptional customer service by addressing client concerns and ensuring satisfaction with completed work.
• Operate salt spreaders and de‑icing application equipment to apply approved materials (salt, sand, brine, etc.) according to weather conditions and client specifications.
• Determine appropriate material application rates based on temperature, precipitation type, and surface conditions.
• Apply de‑icing materials efficiently while following environmental and safety guidelines.
• Inspect equipment daily, perform routine maintenance and cleaning, and load, unload, and organize materials for daily operations.
• Monitor material levels and report restocking needs; report mechanical issues or equipment malfunctions immediately to management.
• Keep accurate records of work performed, time spent on each property, snow/ice conditions, and, for de‑icing, materials used and application rates.
• Track inventory of materials and report usage to management.
• Follow all safety procedures, wear required PPE, adhere to company policies, and report unsafe conditions or incidents immediately.
• Maintain awareness of environmental concerns when applying materials and participate in daily job briefings or safety meetings as assigned.

Qualifications

• Education: High school diploma or equivalent preferred.
• Experience: Prior experience operating snow removal or de‑icing equipment is preferred but not required; training will be provided. Heavy equipment or outdoor equipment experience is a plus.
• Licensing/Certification: Valid state driver’s license required for plow or salt truck positions.

Skills

• Ability to operate heavy equipment and specialized snow removal/de‑icing machinery safely and efficiently.
• Knowledge of snow removal techniques and appropriate use of de‑icing materials.
• Excellent attention to detail and commitment to quality work.
• Dependable, punctual, and effective team player.
• Strong work ethic and willingness to learn new equipment and techniques.
• Ability to work in cold and challenging weather conditions for extended periods.
• Ability to adapt quickly to changing weather forecasts and work priorities.

Key Performance Metrics

• Safe and efficient operation of assigned equipment with proper adherence to safety protocols.
• Prompt response to weather conditions and timely completion of assigned snow removal and/or de‑icing tasks.
• Accurate record‑keeping of work performed and materials used.
• Equipment maintenance and upkeep to ensure reliable operation throughout the season.
• Strong communication with management and crew regarding conditions and needs.
• Consistent adherence to safety protocols and company policies on all job sites.

Working Conditions

The role requires extended periods of sitting while operating heavy equipment, frequent use of hands and arms for machinery control and maintenance, and the ability to lift and carry materials and tools up to 50 lb (heavier loads may be team‑assisted). Work is performed outdoors in winter conditions, exposing the employee to snow, ice, cold, wind, and occasional rain, as well as noise from equipment and exhaust fumes. De‑icing operations involve exposure to salt and chemical de‑icing materials, which may cause skin or respiratory irritation; appropriate PPE and hygiene practices are required.

Additional conditions include:

• Potential work on roads, highways, uneven terrain, near traffic, or within active construction zones.
• Requirement to wear heavy clothing layers, insulated gloves, safety glasses, and boots.
• Risk of hypothermia and frostbite, requiring awareness and precautions.
• Availability for early start times, overtime, shift work, nights, weekends, and holidays during active winter weather events.
• Work schedule is weather‑dependent and may involve extended hours during significant snow or ice events.