SNF Accounts Receivable Manager (AR Manager)

Pay range: $110k-$130k

Responsibilities

• Assists in the recruiting and hiring of AR Consultants
• Supervising CBO: Managing and mentoring a team of AR specialists or collectors
• Overseeing Billing and Collections: Ensuring accurate and timely billing to insurance companies and patients, and managing the collection process for outstanding balances
• Managing Denials: Analyzing and resolving insurance claim denials to maximize revenue
• Implementing AR Policies and Procedures: Developing and enforcing best practices for accounts receivable management within the CBO
• Reporting and Analysis: Generating reports on key AR metrics, such as aging reports, collection rates, and denial trends
• Ensuring Compliance: Adhering to relevant regulations and guidelines related to billing and collections in the healthcare industry
• Working with Payers: Interacting with insurance companies to resolve billing issues and ensure timely payment
• Trains and develops the AR Consultants who report to them
• Supervises the AR Consultants, including evaluations and disciplinary actions as needed
• Conducts touch base meetings with AR Consultants on a regular basis, as assigned
• Implements processes and procedures to ensure consistency in their Branch and throughout the company
• Participates in annual AR strategic planning under direction of the Director of AR
• Assists in planning annual AR event for BOMs
• Meets with Director of AR on a monthly basis to discuss performance of facilities against plan
• Attends monthly AR review meeting to discuss performance of each facility, including the performance of BOMs and BOAs
• Attends quarterly Branch OMT meeting
• Attends monthly Branch Administrator meeting, as invited
• Trains BOM and BOA the technical knowledge and skills needed to succeed in their role
• Teaches all aspects of billing, claims, banking, accounting and EMR software
• Teaches eligibility for all payor types, such as Medicaid, Medicare, commercial, etc.
• Teaches authorization process for all payors
• Teaches billing process for all payors
• Teaches follow-up process for all payors, including claim correction and appeals
• Teaches collection process for private accounts, including small claims court, collection agencies and any referrals
• Works with facility to improve billing processes, such as Triple Check and CSSR, etc.
• Helps recruit and interview candidates for BOM and BOA positions
• Makes recommendations that are seriously considered regarding the hiring, performance management, and termination of Business Office personnel
• Works with BOM on how to lead, supervise and develop their BOA
• Performs exit report with the Administrator after each visit
• Visits each facility on a monthly basis
• Attends Triple Check and CSSR at each facility at least once per quarter
• Attends A-Z aging review with BOM and Administrator once per quarter
• Reviews 120+ day aging with each BOM once per month
• Completes month-end close with each facility on a monthly basis
• Maintains software and performs new facility and user setup
• Able to travel locally and out of area as needed to support and consult with facilities, including overnight travel
• All other duties as assigned

Requirements

• High School graduate or equivalent required; college degree preferred
• 5-7 years experience as an AR Consultant preferred
• 5-7 years experience as a supervisor
• Possesses knowledge and experience in Medicare, Medicaid and HMO billing
• Possesses skills in private collection
• Possesses excellent computer skills, including keyboarding, use of computer applications and MS Office

About Us

NewGen believes in cultivating a family culture and thrives on person-centered care. While building a positive culture focused on a shared vision, trust, communication and collaboration. Our mission is to provide the staff we serve the tools to deliver excellent person-centered care with quality outcomes and exceptional customer service.

Benefits

• Competitive Wages
• Great benefits – Medical, dental, and vision coverage
• Growth Opportunities
• Continuing Education / Training Opportunities
• Referral Bonus Program

Values

• Teamwork
• Creativity
• Respect
• Appreciation
• Honesty
• Integrity