Snax and Stix - Assistant Food and Beverage Manager

About the role

Assist in the supervision and management of all front of the house operations in assigned Food & Beverage outlet. Assistant Food & Beverage Manager will be responsible for supervising and directing team members in their daily job functions, while ensuring that high standards of guest service are maintained at all times.

Responsibilities

• Maintain positive guest relations at all times, resolving guest complaints and ensuring guest satisfaction.
• Greet guests in a courteous and caring manner using personalized service.
• Monitors and engages staff for outstanding guest interactions.
• Safeguards the cleanliness of assigned Food & Beverage operation and its surrounding areas to meet or exceed health code regulations.
• Serves as a mentor for team members in the department.
• Works collectively with the management team in providing input, suggestions, and recommendations for Food & Beverage operations and guest service.
• Conducts daily huddles with team members in the department.
• Ensures that current safety rules and regulations are followed by all Team Members under span of control.
• Maintains a thorough knowledge of company facilities, as well as special events on property, in order to advise guests and fellow Team Members of same, whenever possible.
• May be required to attend special events, including meetings and continued job-related training sessions.
• Other duties as assigned by management.
• Responsible for conducting all responsibilities in a professional and ethical manner.
• Responsible for maintaining a consistent, regular attendance record.
• Adheres to performance standards, company policies and procedures, as they relate to the department.
• Supervises any Team Member(s) under span of control.

Requirements

• High school diploma or GED equivalent and two years of restaurant/beverage management experience or an equivalent combination of education and experience.
• One year of progressive leadership experience including mentoring, training, and coaching of peers.
• Completion of six months of participation in the job coach program in the last year can be substituted for the leadership experience.
• Strong proficiency in Microsoft Office Software programs.
• Able to communicate effectively in a positive manner using English in both written and oral form.
• Able to work a flexible schedule including all shifts, weekends and holidays.
• Able to stand on a hard surface for long periods of time.
• Able to maintain and advance camaraderie throughout the Food & Beverage operations.
• Able to multi-task and reprioritize throughout the day where presence is optimized for the entire Food & Beverage operation.
• Demonstrated confidentiality, privacy and safeguarding of team member information.
• Strong organizational and analytical skills.
• Leadership skills including the ability to articulate clear and precise direction and create a positive work environment with open communication and consistency.
• Able to speak and understand the English language.
• Able to write routine reports and correspondence.
• Able to read, analyze and interpret documents such as safety rules, instructions, guidelines, operating and maintenance instructions, and policies and procedure manuals written in the English language.
• Able to apply commonsense understanding to carry out instructions furnished in written, oral or diagram form referring back to established guidelines and policies and procedures.
• Able to define problems involving several concrete variables, collect data, establish facts, and draw valid conclusions to carry out primary duties, responsibilities and tasks.
• Able to work with mathematical concepts.
• Knowledge of Human Resources policies and procedures sufficient to ensure correct application and adherence in the supervision of direct reports.
• Must use excellent judgment when providing information to our guests and maintain positive guest relations at all times.
• Knowledge of the Dram Shop Act, Alcoholic Beverage Control Act, local jurisdiction, gaming laws (federal, state, etc.) and attendant regulations as well as company internal controls, policies and procedures.
• Able to apply for, receive, and maintain a Gaming License from the Tribal Gaming Agency.
• Must be able to successfully pass applicable auditions or skill testing and a drug screening test.

Qualifications

• Two or more years in a high volume Food & Beverage operation in supervisory position.
• Previous experience working in a gaming environment.
• Demonstrated experience in the art of coaching for success.

Skills

• Clear vision (close, distant, color, peripheral, and depth perception).
• Ability to navigate office and casino environments.
• Ability to read and review reports and policies.
• Ability to operate data processing equipment.
• Ability to apply mathematical concepts.
• Ability to apply commonsense understanding to carry out instructions furnished in written, oral or diagram form.
• Ability to define problems involving several concrete variables, collect data, establish facts, and draw valid conclusions.
• Ability to work with mathematical concepts.
• Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
• Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
• Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
• Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
• Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
• Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
• Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
• Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
• Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
• Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
• Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
• Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
• Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
• Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
• Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
• Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
• Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
• Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
• Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
• Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
• Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
• Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
• Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
• Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
• Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
• Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
• Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
• Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
• Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
• Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
• Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
• Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
• Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
• Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
• Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
• Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
• Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
• Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
• Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
• Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
• Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
• Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
• Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
• Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
• Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
• Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
• Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
• Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
• Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
• Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
• Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
• Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
• Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
• Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
• Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
• Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
• Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
• Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
• Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
• Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
• Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
• Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
• Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
• Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
• Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
• Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
• Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
• Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
• Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
• Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
• Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
• Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
• Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
• Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
• Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
• Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
• Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
• Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
• Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
• Ability to apply