SMB Senior Account Executive, Comcast Business

About the Role

Sell Comcast Internet, Data, Video, and Voice services to small and mid-size businesses, focusing mainly on advanced communications solutions including PRI, Hosted PBX, and multi-location opportunities. As part of the sales process, create and deliver face-to-face sales presentations that demonstrate knowledge of the latest Comcast products and services. Promote the sale of bundled products to ensure the optimal solution for the customer, with a goal of exceeding departmental financial and unit targets. Stay abreast of the competitive landscape and emerging technologies to best position Comcast Business Services in the marketplace.

Responsibilities

• Territory development, including building local business partnerships, organizational affiliations, and enhancing Comcast’s positioning and brand.
• Maintain quality sales records and prepare sales and activity reports as required.
• Support customer satisfaction and a positive impression of the Comcast Experience.
• Drive new acquisition sales of Comcast Commercial Internet, Video, and Voice services to small and mid-size businesses.
• Generate new leads through prospecting activities such as cold calling, canvassing, customer referrals, and partner relationships.
• Focus on advanced communications solutions including PRI, Hosted PBX, and multi-location opportunities.
• Identify improvement areas through a consultative process to enhance prospects' ability to communicate more effectively internally and externally.
• Effectively manage a high-activity territory with a comprehensive business plan.
• Collaborate with technical, customer service, and related support teams to ensure end-to-end customer sales and satisfaction, driving new revenue growth.
• Maintain a pipeline of qualified prospects to meet or exceed monthly quota performance.
• Stay knowledgeable about Comcast products and services to facilitate sales efforts.
• Achieve and exceed assigned sales and business quality objectives.
• Adhere to all company standards and maintain professionalism.
• Ensure punctual, regular, and consistent attendance.
• Other duties and responsibilities as assigned.

Employees at all levels are expected to:

• Understand and apply Comcast’s Operating Principles as guidelines for how you do your job.
• Own the customer experience by prioritizing seamless digital options and customer satisfaction.
• Stay informed and enthusiastic about Comcast’s game-changing technology, products, and services.
• Collaborate and contribute to a team-oriented environment, embracing new ideas.
• Participate actively in the Net Promoter System by joining huddles, making callbacks, and elevating customer feedback.
• Drive results and growth through performance and innovation.
• Support a culture of inclusion in how you work and lead.
• Act with integrity toward colleagues, customers, investors, and communities.

Requirements

• Bachelor’s Degree preferred, though Comcast may consider applicants with a combination of relevant coursework and extensive professional experience.
• 5-7 years of relevant work experience.

Skills

• Customer-Focused
• Workplace Organization
• Persuasion
• Adaptability
• Technical Knowledge
• Critical Thinking and Problem Solving
• Communication
• Resilience
• Professional Integrity

Pay

Base Pay: $53,768.00. Total Target Compensation (Base Pay plus Targeted Commission): $103,768.00. Our sales compensation programs offer the potential for significant upside above targeted earnings for those who overachieve their sales targets.

Benefits

Comcast provides best-in-class benefits to eligible employees, designed to support physical, financial, and emotional well-being. Benefits include:

• Comprehensive options tailored to individual needs.
• Expert guidance and always-on tools for personalized support.
• Programs to help care for yourself and those who matter most, through life’s milestones and everyday needs.

Most sales positions are eligible for commission under applicable plans, while most non-sales positions are eligible for bonuses. Visit the compensation and benefits summary on our careers site for more details.