SMB Senior Account Executive, Comcast Business

Territory Development

Develop local business partnerships and organizational affiliations. Enhance Comcast positioning and brand within the local area.

Customer Satisfaction

Ensure customer satisfaction and maintain a positive impression of the Comcast experience. Focus on advanced communications solutions including PRI, Hosted PBX, and multi-location opportunities.

Sales Presentation and Product Knowledge

Create and deliver face-to-face sales presentations demonstrating knowledge of Comcast's latest products and services. Promote the sale of bundled products to optimize solutions for customers. Stay updated on competitive landscape and emerging technologies.

New Acquisition Sales

• Create and generate new leads through various prospecting activities such as cold calling, canvassing, customer referrals, and partner relationships.
• Focus on selling Comcast Commercial Internet, Video, and Voice services to small and mid-size businesses.
• Identify and address improvement areas through a consultative process to enhance communication effectiveness for both internal and external customers.

Territory Management

• Manage defined territory with a comprehensive business plan.
• Effectively manage a territory to achieve and exceed assigned sales and business quality objectives.
• Achieve and exceed assigned sales and business quality objectives.

Teamwork and Collaboration

• Work collaboratively with technical, customer service, and related support staff to ensure end-to-end customer satisfaction and drive new revenue growth.
• Maintain a pipeline of qualified prospects to meet monthly quota performance and above.

Continuous Learning and Improvement

• Stay knowledgeable about Comcast products and services to facilitate sales efforts.
• Adhere to company standards and maintain a professional image.

Company Culture and Values

• Understand and embody Comcast's operating principles.
• Think and act in ways that prioritize the customer experience.
• Be an enthusiastic learner and advocate for Comcast's game-changing technology, products, and services.
• Drive results and growth by contributing to the Net Promoter System.
• Support a culture of inclusion in all aspects of work and leadership.

Compensation and Benefits

• Base Pay: $65,000.00
• Total Target Compensation (Base Pay plus Targeted Commission): $115,000.00
• Commission and Bonus plans available based on performance.
• Best-in-class benefits package offered, including physical, financial, and emotional support for employees and their families.