SMB Sales Engineer

About the role

The Solutions Engineering Team at Box includes solutions engineers, value engineering, platform solution engineering, enterprise architects, and demo engineering. As a Solutions Engineer, you are empowered to sell to business and IT leaders in every space and vertical, and take ownership in crafting customer-centric solutions. You will work alongside the account team to define and expand revenue opportunities, and ensure the solution is ready for cross company deployments. You also act as a critical liaison between Sales and Product; sharing customer feedback with the Product Management, Operations and Engineering functions at Box.

Responsibilities

• You research, explore and identify customer business problems; you’ll think like a builder and experiment, iterate, and refine to make every customer experience exceptional
• Work daily with the Small Medium Business Sales Team to drive new revenue
• Lead technical discussions and product presentations to everyone from a CEO to an IT admin
• Lead demos across the Box suite of offerings (Box AI, Box Web, Mobile, Relay, Governance, Platform and custom API-based apps)
• Become a Box product and industry expert, rapidly learning the Cloud Content Management and Box model
• Be the voice of the customer - interface directly with our product team based on customer feature requests

Requirements

• 4 year degree or equivalent work experience required
• 3+ years of relevant sales, technical, or customer facing experience, ideally within a SaaS and/or ECM environment
• You’re AI-curious and technically fluent; comfortable discussing LLMs, embeddings, automation, and context and prompt engineering concepts with both technical and business audiences
• Ability to learn, understand and communicate complex technical concepts and develop skills to create compelling solutions that demonstrate business value
• Experience leading strategic and complex customer engagements
• Consistent over-achievement in past experiences
• Tech-savvy with experience in web technologies and API's

Qualifications

• Passionate about problem-solving and love working with leading-edge technology

Skills

• Strong communication and presentation skills
• Ability to build strong relationships with customers and partners
• Experience with CRM tools and sales methodologies
• Knowledge of cloud computing and content management systems

Benefits

Box offers a comprehensive benefits package including health insurance, retirement plans, paid time off, and more. Details can be found in the "Pay" section.

Pay

$121,500 - $152,000 USD

Schedule

This role is based in the Austin office, supporting clients in the Central region.

Contact

If you have questions about this position, please contact [Your Recruiter Name] at [Your Recruiter Email].