SMB Owners for Google Workspace AI Feature Evaluation

About the role

We are seeking genuine U.S.-based Small Business (SMB) owners / self-employed, such as Real Estate Agents, Marketing Consultants, Ad Agencies, and Service Providers, to support the evaluation and improvement of new AI features integrated into Google Workspace. The project partners with active business owners to test AI capabilities within their existing professional environments, ensuring that AI-generated outputs in Gmail, Docs, Sheets, and Chat are relevant, accurate, and supportive of real‑world business workflows.

Responsibilities

• Execute AI Rating Assignments: Complete 2 specific rating assignments involving your daily business communications and documentation.
• Validate AI within Workspace: Test features across Google Docs (collaboration/comments), Sheets, and Chat to verify utility in a live business context.
• Apply Privacy Best Practices: Anonymise sensitive client or financial data during the evaluation (e.g., renaming "$10,000" to "$123" or "John Smith" to "ABCD") while maintaining context.
• Adhere to Pilot Timelines: Commit to a 48‑hour turnaround time for assignment submission post‑training.
• This is a paid pilot engagement requiring a commitment of 6‑10 hours per week for a 2‑3 month engagement; you will be given 2 tasks to rate, designed for active business owners (not a full‑time employment role).

Requirements

• English speaking.
• Use Gmail as a communication tool for your business.
• If using a @gmail.com account, be enrolled in Workspace Consumer Labs or willing to do so.
• If using a non‑gmail.com account (business account on G Suite/Workspace), be enrolled in Workspace Alpha or willing to do so.
• Smart features must be enabled.

Qualifications

• The account should have been used for more than 2 months.
• The business should involve at least 2 contacts, excluding yourself.
• The account should use at least one non‑Gmail Google Workspace application (Chat, Docs, Sheets, Calendar) for business; for Docs and Sheets, comments must be used for communication rather than a pure content/data container.
• The account should receive at least 10 email threads related to the business/project per week.

Benefits

• Seamless Integration