SMB Account Executive, Comcast Business

Comcast brings together the best in media and technology, driving innovation to create world‑class entertainment and online experiences. As a Fortune 50 leader, Comcast sets the pace across a variety of businesses and offers career opportunities in many locations and disciplines.

Job Summary

Responsible for the sale of integrated communication solutions to small‑to‑medium business customers. Develops relationships with individual businesses and the community, positioning the Comcast brand as a key component of the sales strategy while adhering to Comcast’s touchstones.

Core Responsibilities

• Assist with the creation and delivery of face‑to‑face sales presentations that demonstrate knowledge of the latest Comcast products and services.
• Promote the sale of bundled products to ensure the optimal solution for the customer and exceed departmental, financial, and unit targets.
• Stay abreast of the competitive landscape and emerging technologies to best position Comcast Business Services in the marketplace.
• Generate new leads with targeted businesses through prospecting activities, including cold calling, canvassing, customer referrals, and partner relationships.
• Focus on goal achievement and maintain a results‑driven approach.
• Develop sales territory, including cultivation of local business partnerships and organizational affiliations.
• Retain customer base by delivering on the Comcast Credo, ensuring a superior customer experience, and maintaining strong relationships to drive retention.
• Work with internal teams to ensure operational efficiencies and service levels meet and exceed customer expectations through strong service orientation and follow‑up.
• Prepare sales and activity reports as required.
• Participate in out‑of‑the‑office meetings with customers regularly, demonstrating excellent verbal and written communication, presentation, persuasion, and negotiation skills.
• Exercise independent judgment and discretion in matters of significance.
• Maintain regular, consistent, and punctual attendance; work nights, weekends, variable schedules, and overtime as necessary.
• Perform other duties and responsibilities as assigned.

Skills

• Customer‑focused
• Workplace organization
• Persuasion
• Adaptability
• Technical knowledge
• Critical thinking and problem solving
• Communication
• Resilience
• Professional integrity

Education & Experience

• Bachelor’s degree (preferred; candidates with relevant coursework and experience or extensive related professional experience may also be considered).
• 0–2 years of relevant work experience.
• Certifications (if applicable).

Pay

• Base Pay: $48,500.00
• Total Target Compensation (Base Pay plus Targeted Commission): $78,500.00
• Sales compensation programs offer potential for significant upside above targeted earnings for over‑achievement of sales targets.

Benefits

Comcast provides best‑in‑class benefits to eligible employees, offering an array of options, expert guidance, and always‑on tools personalized to meet individual needs. Benefits are designed to support employees physically, financially, and emotionally through major life milestones and everyday life.