SMB Account Executive, Comcast Business

About the role

Responsible for the sale of integrated communication structure to small-to-medium business customers. Develops relationships with individual businesses and the community and positions the Comcast brand as a key component of the sales strategy, aligning with Comcast's touchstones.

Responsibilities

• Assists with the creation and delivery of face-to-face sales presentations that demonstrate knowledge of the latest Comcast products and services.
• Promotes the sale of bundled products to ensure the optimal solution for the customer.
• Sells with goals of exceeding departmental, financial and unit targets.
• Stays abreast of competitive landscape and emerging technologies to best position Comcast Business Services in the marketplace.
• Generates new leads with targeted businesses through various prospecting activities, including cold calling, canvassing, customer referrals and partner relationships.
• Focuses on goal achievement and is results driven.
• Assists with developing sales territory, including cultivation of local business partnerships and organizational affiliations.
• Retains customer base by delivering on the Comcast Credo and ensures a superior customer experience.
• Maintains and builds customer relationships to drive customer retention; works with internal teams to ensure operational efficiencies and service levels meet and exceed customer expectations through strong customer service orientation and excellent follow‑up skills.
• Prepares sales and activity reports as required.
• Participates in out‑of‑the‑office meetings with customers on a regular basis and demonstrates excellent verbal and written skills, and skill in presenting, persuading and negotiating.
• Exercises independent judgment and discretion in matters of significance.
• Performs other duties and responsibilities as assigned.

Qualifications

• Bachelor’s Degree preferred; applicants with a combination of coursework and experience or extensive related professional experience may be considered.
• 0‑2 years of relevant work experience.
• No specific certifications required.

Skills

• Customer‑Focused
• Workplace Organization
• Persuasion
• Adaptability
• Technical Knowledge
• Critical Thinking & Problem Solving
• Communication
• Resilience
• Professional Integrity

Benefits

Comcast provides best‑in‑class benefits to eligible employees; details are available in the compensation and benefits summary on the careers site.

Pay

Base pay: $61,500.00. Total target compensation (base pay plus targeted commission): $91,500.00. Sales compensation programs offer potential for significant upside above targeted earnings for those who overachieve sales targets.

Schedule

Must be able to