SMB Account Executive
About the role
At Square, we're re-imagining how small and midsize businesses grow. As an Inside Sales Account Executive, you'll convert high-quality inbound leads into long-term customers—while also sourcing your own opportunities to keep your pipeline full. You'll be at the heart of our growth engine: fast-paced, data-driven, and motivated by results.
Responsibilities
- Own the full sales cycle — from first conversation to close — with SMB merchants across a variety of industries.
- Engage and convert a steady flow of warm inbound leads from marketing, partnerships, and product interest.
- Supplement your pipeline with outbound prospecting: you know how to identify new opportunities, craft personalized outreach, and create demand where none existed.
- Quickly qualify, demo, and close — you manage time and priorities effectively in a high-volume environment.
- Understand customer pain points and deliver value-based, consultative solutions that drive measurable impact.
- Collaborate across teams (Onboarding, Product, Marketing, and Support) to ensure a seamless customer experience and continuous feedback loop.
- Track and forecast your pipeline accurately in Salesforce — you're data-driven and use metrics to improve performance.
- Consistently hit and exceed monthly and quarterly revenue goals.
Requirements
- 1-2 years of inside sales or full-cycle closing experience, ideally in a fast-paced SaaS, payments, or SMB-focused environment.
- Proven ability to exceed quota and close business in a high-volume, short-cycle motion.
- Strong phone, video, and written communication skills — you build trust fast and move deals forward decisively.
- A hunter's mindset - A hunter's mindset focused on disciplined outbound outreach, allowing you to build and accelerate pipeline independent of inbound demand.
- Curiosity and empathy: you dig into the customer's business, uncover real needs, and position the right solution with confidence.
- Ability to thrive in ambiguity — you're self-motivated, coachable, and hungry to grow.
- CRM fluency (Salesforce or similar) and a data-driven approach to activity management.
- A team-first attitude — you celebrate wins together, share learnings, and raise the bar for those around you.
Qualifications
- Proven track record of exceeding sales targets.
- Experience in a fast-paced, data-driven environment.
- Exceptional communication skills, both verbal and written.
- Outbound sales experience, preferably in a SaaS, payments, or SMB context.
- Ability to work independently and manage multiple tasks simultaneously.
- Strong problem-solving and analytical skills.
- Passion for helping small and midsize businesses succeed.
Skills
- Excellent communication skills, both verbal and written.
- Outbound sales experience, preferably in a SaaS, payments, or SMB context.
- Ability to quickly understand and address customer needs.
- Data-driven decision-making and CRM fluency.
- Self-motivation and a strong work ethic.
Benefits
Block offers competitive benefits, including:
- Pay Transparency: Starting pay varies based on location and job-related skills, experience, qualifications, work location, and market conditions.
- Remote work options.
- Medical insurance.
- Flexible time off.
- Retirement savings plans.
- Modern family planning.
Pay
Pay Transparency: Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate's starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future. To find a location's zone designation, please refer to this resource. If a location of interest is not listed, please speak with a recruiter for additional information.
Schedule
Block offers flexible scheduling options to accommodate your needs.