SMB Account Executive

About the role

At Square, we're re-imagining how small and midsize businesses grow. As an Inside Sales Account Executive, you'll convert high-quality inbound leads into long-term customers—while also sourcing your own opportunities to keep your pipeline full. You'll be at the heart of our growth engine: fast-paced, data-driven, and motivated by results.

Responsibilities

• Own the full sales cycle — from first conversation to close — with SMB merchants across a variety of industries.
• Engage and convert a steady flow of warm inbound leads from marketing, partnerships, and product interest.
• Supplement your pipeline with outbound prospecting: you know how to identify new opportunities, craft personalized outreach, and create demand where none existed.
• Quickly qualify, demo, and close — you manage time and priorities effectively in a high-volume environment.
• Understand customer pain points and deliver value-based, consultative solutions that drive measurable impact.
• Collaborate across teams (Onboarding, Product, Marketing, and Support) to ensure a seamless customer experience and continuous feedback loop.
• Track and forecast your pipeline accurately in Salesforce — you're data-driven and use metrics to improve performance.
• Consistently hit and exceed monthly and quarterly revenue goals.

Requirements

• 1-2 years of inside sales or full-cycle closing experience, ideally in a fast-paced SaaS, payments, or SMB-focused environment.
• Proven ability to exceed quota and close business in a high-volume, short-cycle motion.
• Strong phone, video, and written communication skills — you build trust fast and move deals forward decisively.
• A hunter's mindset - A hunter's mindset focused on disciplined outbound outreach, allowing you to build and accelerate pipeline independent of inbound demand.
• Curiosity and empathy: you dig into the customer's business, uncover real needs, and position the right solution with confidence.
• Ability to thrive in ambiguity — you're self-motivated, coachable, and hungry to grow.
• CRM fluency (Salesforce or similar) and a data-driven approach to activity management.
• A team-first attitude — you celebrate wins together, share learnings, and raise the bar for those around you.

Qualifications

• Proven track record of exceeding sales targets.
• Experience in a fast-paced, data-driven environment.
• Exceptional communication skills, both verbal and written.
• Outbound sales experience, preferably in a tech or finance industry.
• Ability to work independently and manage multiple tasks simultaneously.
• Strong problem-solving and analytical skills.

Skills

• Excellent communication and interpersonal skills.
• Ability to build relationships and close deals.
• Outstanding organizational and time management skills.
• Proficiency in CRM systems (Salesforce preferred).

Benefits

At Square, we offer competitive pay transparency, with pay varying based on location and performance. We also provide comprehensive benefits including:

• Health insurance
• Paid time off
• Roth and Traditional 401(k) plans
• Flexible spending accounts
• Retirement savings plans
• Modern family planning
• Remote work options

Pay

Starting pay range varies by location and is determined based on job-related skills, experience, qualifications, work location, and market conditions. For more details, refer to the Pay Transparency section.

Schedule

Full-time position available.