SMB Account Executive - AMER

About the role

As an SMB Account Executive, you will play a key role in driving new customer acquisition across small and growing operators within the leisure and attractions industry.

You’ll work inbound demand while partnering closely with a BDR to generate additional outbound pipeline. This is a high-velocity, full-cycle closing role focused on strong qualification, disciplined execution, and consistent quota attainment.

You’ll engage directly with business owners and operational leaders, uncover their pain points, and position ROLLER as a practical, revenue-driving solution for their business.

This role is based in Austin and follows a hybrid work model (3 days per week in office).

Responsibilities

• Manage the full sales cycle from inbound lead engagement and outbound prospecting through to close and expansion.
• Develop and execute territory and account plans to drive consistent pipeline generation and quota attainment.
• Conduct structured discovery to understand operational workflows, revenue drivers, and customer pain points.
• Translate customer objectives into measurable business outcomes, positioning ROLLER’s platform as a lever for revenue growth and operational efficiency.
• Deliver tailored product demonstrations and ROI-driven business cases to operational and mid-level decision makers.
• Partner closely with your BDR to generate net-new pipeline while maintaining high conversion rates on inbound opportunities.
• Collaborate cross-functionally with Sales Engineering, Implementation, and Customer Success to ensure smooth deal execution and onboarding.
• Maintain disciplined pipeline management and forecasting accuracy in Salesforce.

Requirements

• You have a high appetite for Technology and AI and a natural curiosity for how it can transform your work. You’re comfortable using AI tools to automate repetitive 'busy work,' freeing you up to focus on high-impact work.
• You are based in Austin, Texas and thrive in a hybrid work environment, adept at balancing in-person collaboration with remote tasks, and enjoy the dynamic nature of such roles.
• 3-5+ years of experience in B2B SaaS sales, ideally within mid-market or growth-focused environments with 3+ years tenure in at least one company
• Proven track record of consistency exceeding quota in a full-cycle closing role.
• Experience managing multi-stakeholder deals with moderate complexity and procurement involvement.
• Strong discovery and consultative selling skills, with the ability to connect product capabilities to measurable business outcomes.
• Comfortable balancing inbound velocity with proactive outbound pipeline generation.
• Hightly disciplined in pipeline management, forecasting, and territory planning.
• Confident communicator who can engage both operational leaders and business decision-makers.
• Proficient in CRM and sales tools such as Salesforce and Avoma.
• Willing and able to travel as needed for onsite customer visits and industry events.

Qualifications

• You have a high appetite for Technology and AI and a natural curiosity for how it can transform your work. You’re comfortable using AI tools to automate repetitive 'busy work,' freeing you up to focus on high-impact work.
• You are based in Austin, Texas and thrive in a hybrid work environment, adept at balancing in-person collaboration with remote tasks, and enjoy the dynamic nature of such roles.
• 3-5+ years of experience in B2B SaaS sales, ideally within mid-market or growth-focused environments with 3+ years tenure in at least one company
• Proven track record of consistency exceeding quota in a full-cycle closing role.
• Experience managing multi-stakeholder deals with moderate complexity and procurement involvement.
• Strong discovery and consultative selling skills, with the ability to connect product capabilities to measurable business outcomes.
• Comfortable balancing inbound velocity with proactive outbound pipeline generation.
• Hightly disciplined in pipeline management, forecasting, and territory planning.
• Confident communicator who can engage both operational leaders and business decision-makers.
• Proficient in CRM and sales tools such as Salesforce and Avoma.
• Willing and able to travel as needed for onsite customer visits and industry events.

Skills

• You have a high appetite for Technology and AI and a natural curiosity for how it can transform your work. You’re comfortable using AI tools to automate repetitive 'busy work,' freeing you up to focus on high-impact work.
• You are based in Austin, Texas and thrive in a hybrid work environment, adept at balancing in-person collaboration with remote tasks, and enjoy the dynamic nature of such roles.
• 3-5+ years of experience in B2B SaaS sales, ideally within mid-market or growth-focused environments with 3+ years tenure in at least one company
• Proven track record of consistency exceeding quota in a full-cycle closing role.
• Experience managing multi-stakeholder deals with moderate complexity and procurement involvement.
• Strong discovery and consultative selling skills, with the ability to connect product capabilities to measurable business outcomes.
• Comfortable balancing inbound velocity with proactive outbound pipeline generation.
• Hightly disciplined in pipeline management, forecasting, and territory planning.
• Confident communicator who can engage both operational leaders and business decision-makers.
• Proficient in CRM and sales tools such as Salesforce and Avoma.
• Willing and able to travel as needed for onsite customer visits and industry events.

Benefits

• Roller is consistently highly rated on Capterra and G2, and trusted by leading operators worldwide. That doesn’t happen by accident. Customer obsession isn’t a value on a wall here, it’s embedded in how we prioritize, build, and measure success.
• We’ve been Great Place to Work certified across multiple regions for several years running. That reflects a culture that values trust, autonomy, and growth, and an environment where high standards and psychological safety coexist.
• We offer competitive compensation and benefits aligned to the level of ownership we expect. As Roller scales, so do the opportunities. People grow here by taking on bigger problems, broader scope, and greater responsibility. Progression is driven by impact and capability, not tenure, and strong performance is recognised and rewarded.

Pay

Competitive compensation and benefits aligned to the level of ownership we expect.

Schedule

Hybrid work model (3 days per week in office)