SMB Account Director, Search & Staffing - Talent Solutions

About the role

The SMB Account Director, Search & Staffing - Talent Solutions, plays a crucial role in advising and partnering with decision-makers in the staffing/recruitment industry. They are responsible for building strong relationships, driving customer growth, and ensuring long-term revenue through strategic selling and commercial acumen.

Responsibilities

• Builds relationships with decision makers and stakeholders across a dedicated customer base
• Drives customer decision making by achieving shared vision and proactively considering the value propositions that tie all stakeholders together
• Drives customer growth by proactively identifying opportunities to deliver greater customer value
• Researches customer's business and prepares thoughtful questions and insights in advance of customer meetings
• Asks layered, open-ended questions to understand and clarify customer's objectives and challenges beyond surface-level detail
• Shifts communication style and content to fit the needs of different stakeholders
• Sells with integrity, thinking commercially and applying business acumen when crafting and negotiating commercial agreements
• Uses data and insights to support investment recommendations or overcome customer objections
• Proactively mitigates churn risk by adopting a smart, customer-centric approach
• Engages customers throughout to confirm and clarify value and adapts a strategy when needed to optimize ROI
• Applies business acumen in Account Planning by considering economic, industry, and company factors with a customer-centric lens
• Maps all key stakeholders in an account to assess the strength of the account relationship and create account outreach strategy
• Agrees to joint accountability with colleagues and cross-functional teams for optimal customer success
• P Practices humility and asks for help from colleagues when faced with a challenge or unknown
• Is disciplined in Territory and Account Planning, Forecasting, and Quota Attainment
• Follows best practices when using CRM and other Sales tools in order to manage the Sales and Buyer cycles

Qualifications

• Basic Qualifications: 2+ years of applicable sales experience
• Preferred Qualifications: Excellent communication, negotiation and forecasting skills; experience or knowledge of the Recruitment industry; experience with SaaS opportunities; experience selling IT solutions; strong negotiation and accurate forecasting skills; experience carrying a revenue target with the ability to develop compelling strategies that deliver results; demonstrated ability to find and manage high-level business in an evangelistic sales environment; ability to gather and use data to inform decision making and persuade others; ability to assess business opportunities and read prospective buyers; ability to orchestrate the closure of business with an accurate understanding of prospect needs; ability to include multiple partners and members of the company management team using competitive selling to position company products against direct and indirect competitors

Suggested Skills

• Account Management
• Renewal Retention
• Territory Planning
• Communication

Benefits

LinkedIn is committed to fair and equitable compensation practices. The pay range for this role is $106,000 to $152,000 USD OTE. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location. This may be different in other locations due to differences in the cost of labor.

Additional Information

• Equal Opportunity Statement: LinkedIn seeks candidates with a wide range of perspectives and backgrounds and is proud to be an equal opportunity employer.
• LinkedIn is committed to offering an inclusive and accessible experience for all job seekers, including individuals with disabilities.
• Reasonable Accommodations: LinkedIn will consider for employment qualified applicants with arrest and conviction records.
• Pay Transparency Policy Statement: As a federal contractor, LinkedIn follows the Pay Transparency and non-discrimination provisions described at this link: https://lnkd.in/paytransparency.
• Global Data Privacy Notice and Compliance Posters for Job Candidates: LinkedIn provides information about how it handles the personal data of employees and job applicants, as well as the E-Verify Participation Notice and the Department of Justice Immigrant and Employee Rights Section Right to Work posters.