Smart Vending Business Development & Operations Manager

For our client, we are seeking a Smart Vending Business Development & Operations Manager to join the team of a leader in the Information Technology space. This role will own the commercialization of a smart vending offering, blending business development, pilot execution, and operational readiness to support scalable growth. The position will partner closely with Sales, Product Management, and Customer Service to validate demand, improve adoption, and ensure strong customer experiences. It will also help shape the operating model and commercial performance needed to convert early wins into repeatable revenue. Location: Remote - US based candidates only, no visa sponsorship available Compensation: $100,000 – $120,000 annually Responsibilities Drive U.S. smart vending commercialization by validating customer demand through successful pilots Lead pilot execution, ensuring adoption, inventory availability, and quality meet objectives Establish a scalable operating model with standardized workflows and operational readiness for decision-making Manage commercial performance aiming for $2.2M annual revenue and 25-30% gross profit in Year 1 Expand successful pilots into new machines, customer locations, and accounts while coordinating with cross-functional teams Qualifications Bachelor's degree preferred Experience in sales, business development, customer support, or account management Strong business communication skills for emails, presentations, and coordinating with stakeholders Proven customer relationship-building skills Excellent problem-solving, critical-thinking, and execution capabilities Ability to manage multiple cross-functional initiatives independently Proficient in Microsoft Office Suite, especially Outlook, Excel, Word, and PowerPoint Spanish-language capability is a plus Benefits Opportunity to lead the commercialization of innovative smart vending solutions Role focused on direct customer engagement and relationship management Chance to influence long-term growth strategy and operational efficiencies Work across diverse functions including Sales, Product Management, and Customer Service Engagement in a rapidly evolving, tech-driven industry Our client is an equal opportunity employer. We encourage you to apply even if you don’t meet every qualification—your background could be exactly what this team needs.