Jobs · OTHR · Indiana

Smart Home Consultant

ADT · South Bend, IN · 1 mo ago
On-siteOTHR$105k/yrFull-time
We need to output HTML fragment with sections: About the role? Actually we have sections: Company Overview, What you will do (list), What you need to be successful (list), How ADT invests in you (includes Pay, Benefits, Training Pay, etc.), Why you’ll love working here (culture). Also location specifics (Los Angeles Applicants etc.) are EEO boilerplate; we should remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. So we need to remove the Los Angeles Applicants etc. lines, also the repeated lines, and the EEO statement. Also remove "Click here to view our full benefit offerings" maybe considered application instruction? It's a link; we can drop it. Also "Check out more about life at ADT here." maybe navigation; remove. Also "#WeAreADT" maybe not needed. Also "Looking for a career where you can make a real impact? Join our team today and put purpose behind your paycheck." maybe fluff but it's substantive? It's more marketing; but we can keep as part of company overview? The instruction: preserve ALL substantive information; do NOT invent or summarize away detail. Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. The marketing fluff may be considered not boilerplate; but it's not essential? It's part of company overview. We'll keep it. We need headings: use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). We need to decide which sections to include based on content. We have: - Company Overview: could be "About the role"? Actually "About the role" is generic; but we have company overview. Could use "About the role" heading? The instruction says use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It suggests we can use those headings if appropriate. We have content that maps to: About the role: maybe company overview + mission. Responsibilities: "What you will do:" list. Requirements/Qualifications/Skills: "What you need to be successful:" list. Benefits: "How ADT invests in you:" includes Benefits list, also Pay (Hourly Pay: $XX, Earning Potential, Training Pay). Also maybe Schedule: "Flexible work schedule to accommodate you and your customers’ needs" under Why you’ll love working here? Actually that is under culture; but schedule info appears there. Also "Flexible work schedule" is a schedule detail. We also have "Why you’ll love working here:" culture statements; could be a section like "Culture" but not in list of allowed headings. We could maybe incorporate into About the role or omit? The instruction: Prefer a few substantive sections over many thin ones. We could combine culture into About the role or maybe a separate "About the team" but not in allowed headings. However we can still use headings not listed? The instruction says use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It implies we should use those headings when appropriate, but not strictly limited? It says use

for section headings (e.g. ...). Likely they expect us to use those headings for sections we have. So we should map content to those headings. Thus we could have:

About the role

(company overview + mission + maybe culture)

Responsibilities

(list of duties)

Requirements

(list of qualifications/skills)

Benefits

(benefits list)

Pay

(hourly pay, earning potential, training pay)

Schedule

(flexible work schedule) We need to ensure we don't create sections with placeholder text. All have real content. We must not repeat job title as heading. Not include Job ID. We must output only HTML fragment. Let's extract content. Company Overview paragraph: "ADT has been in the business of helping save lives since 1874. As the #1 smart home security provider in the U.S., we help protect and connect families, businesses and larger commercial customer every day. Our continuous innovation, advanced technology and strategic partnerships deliver products and services that help protect life and valuables, whether at home, your business or on the go. And as times change, so do we. Above all, our mission is clear: we help save lives for a living. Looking for a career where you can make a real impact? Join our team today and put purpose behind your paycheck. #WeAreADT Check out more about life at ADT here." We need to remove navigation: "Check out more about life at ADT here." and "#WeAreADT". Also maybe the "Looking for a career..." is okay but it's a call to action; could be considered application instruction? It's encouraging to join; maybe it's okay. But it's somewhat promotional; but we keep as it's substantive about mission. Thus About the role content: combine the remaining sentences. Let's craft: ADT has been in the business of helping save lives since 1874. As the #1 smart home security provider in the U.S., we help protect and connect families, businesses and larger commercial customers every day. Our continuous innovation, advanced technology and strategic partnerships deliver products and services that help protect life and valuables, whether at home, your business or on the go. And as times change, so do we. Above all, our mission is clear: we help save lives for a living. We could also add culture statements from "Why you’ll love working here:" maybe incorporate into About the role as additional paragraph. But we might want a separate section for culture? Not in allowed headings. Could add to About the role. Thus About the role paragraph(s) will include mission and culture. Now Responsibilities: list from "What you will do:" and the bullet list after "You will:". Let's extract: - Deliver in-home consultations and assessments - Recommend smart home and security solutions based on customer goals - Install and activate security hardware, cameras, IoT devices, and smart home products - Integrate new products with the customer’s existing setup - Troubleshoot and resolve technical questions - Complete customer onboarding and product education - Build long-term customer confidence through proactive support - Identify upsell opportunities that strengthen home protection Also earlier paragraph: "As a Smart Home Consultant, you’ll guide residential customers in designing a home setup that helps protect what they value most. You’ll combine hands-on installation with consultative sales, helping customers understand how security, IoT devices, and smart home products work together. You’ll activate systems, educate customers on our app and features, and ensure every solution fits their unique needs." We could incorporate that as prose before list, but we can just include as part of responsibilities description. Thus Responsibilities section: a

with that introductory sentence, then

  • for the list. Now Requirements: "What you need to be successful:" list: - High school diploma or equivalent. - Valid driver’s license and clean driving record required; additional licensing may be needed based on location. - Strong customer-focused communication skills. - Technical aptitude with smart device ecosystems and connected technologies. - Ability to understand how multiple products interact within a home network. - Advise customers on the best system design and setup to support their safety goals. - Continuous learner who adapts to new tools and technologies. - Ability to climb, lift 10 or more pounds, and work indoors/outdoors in varied conditions We could also include "Advise customers..." as a duty but it's in requirements. Now Benefits: list from "Benefits:": - Medical, dental, and vision insurance - 401(k) with company match - Tuition reimbursement - Company vehicle - Short- and long-term disability, life insurance, and well-being programs - Paid time off - Culture of professional development and career growth opportunities - Flexible work schedule to accommodate you and your customers’ needs Note: Flexible work schedule also appears under benefits but also schedule. We'll handle schedule separately maybe. Now Pay: from "How ADT invests in you:" includes: - Hourly Pay: $XX (placeholder? It's $XX, which is not a real number; it's placeholder. According to instruction: never emit a heading followed by filler/placeholder text (e.g. "commensurate with experience", "not specified", "N/A", "varies", "TBD"). So we should not include Pay section if the pay is placeholder $XX. However we also have Earning Potential: With uncapped commissions, job-completion pay, quality bonuses, and referral incentives, Smart Home Consultants earn an average of $105,000 annually. That's specific. Training Pay: For your first three weeks, you’ll earn $320 per week as you complete hands-on training... Thus we have real numbers for earning potential and training pay. The hourly pay is placeholder; we could omit that line or maybe we can still include but note it's placeholder? Better to omit the hourly pay line because it's placeholder. But we still have earning potential and training pay which are substantive. So Pay section can include those. Thus Pay section:

    With uncapped commissions, job-completion pay, quality bonuses, and referral incentives, Smart Home Consultants earn an average of $105,000 annually.

    and

    Training Pay: For your first three weeks, you’ll earn $320 per week as you complete hands-on training and learn the systems, tools, and technology that set you up for long-term success.

    We could combine into one paragraph. Now Schedule: we have "Flexible work schedule to accommodate you and your customers’ needs" from benefits list. Also maybe from "Why you’ll love working here:" includes flexible work schedule. So we can create Schedule section with that sentence. Now we also have culture statements: "We boldly shape the future, embracing change, taking smart risks, and continuously improving to create the best experiences. We lead by taking ownership, empowering you to make decisions, solve problems proactively, and support each other with empathy. We elevate to serve a greater purpose, going above and beyond to earn trust, celebrate wins, and value every perspective. We unite and win together, fostering teamwork, breaking down silos, and achieving shared goals through inclusivity and collaboration." We could incorporate into About the role as additional paragraph(s). Now we need to ensure we removed duplicated lines: The Los Angeles Applicants etc. duplicates removed. Also removed EEO statement. Now produce HTML. Structure:

    About the role

    ... (company overview + mission + culture)

    Responsibilities

    As a Smart Home Consultant, you’ll guide residential customers in designing a home setup that helps protect what they value most. You’ll combine hands-on installation with consultative sales, helping customers understand how security, IoT devices, and smart home products work together. You’ll activate systems, educate customers on our app and features, and ensure every solution fits their unique needs.

    • Deliver in-home consultations and assessments
    • Recommend smart home and security solutions based on customer goals
    • Install and activate security hardware, cameras, IoT devices, and smart home products
    • Integrate new products with the customer’s existing setup
    • Troubleshoot and resolve technical questions
    • Complete customer onboarding and product education
    • Build long-term customer confidence through proactive support
    • Identify upsell opportunities that strengthen home protection

    Requirements

    • High school diploma or equivalent.
    • Valid driver’s license and clean

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