Small Projects Salesperson/Design

Primary Responsibilities

• Sales & Business Development
• Generate, manage, and close residential remodeling projects within the Small Projects scope.
• Develop business through lead follow-up, referrals, repeat clients, and targeted outreach.
• Maintain and exceed individual sales and revenue goals.
• Serve as the first and primary point of contact for all assigned prospects.
• Qualify leads, define project scope, and guide clients through pricing, options, and timelines.
• Represent Small Projects professionally and consistently in all client interactions.
• Client Experience & Project Ownership
• Act as the single point of accountability for the client during sales and preconstruction.
• Lead all client meetings, site visits, presentations, and follow-ups.
• Maintain clear communication, responsiveness, and expectation-setting throughout the process.
• Deliver a smooth, efficient, and positive customer experience appropriate to small-project volume and speed.
• Transition projects cleanly to production with complete and accurate documentation.
• Design & Scope Development (Required Skillset)
• Develop basic layouts, space plans, and visual concepts directly with the client.
• Use design software to help clients visualize proposed solutions and make timely decisions.
• Absorb clients' preferences and provide practical, buildable, and aligned designs.
• Clearly define scope of work to support accurate pricing and smooth execution.
• Preconstruction & Coordination
• Prepare and manage all required preconstruction information, including:
• Defined scope of work
• Preliminary drawings or layouts
• Selections and allowances
• Pricing and estimates
• Carefully coordinate internally with production staff to ensure projects are ready for construction.
• Maintain working knowledge of basic permitting requirements applicable to small projects.
• Support production as needed to maintain continuity and client satisfaction.

Key Attributes & Qualifications

• Proven success in residential remodeling sales, preferably in small or mid-sized projects.
• Comfortable managing multiple projects simultaneously in a fast-paced environment.
• Strong client communication and relationship-building skills.
• Practical design sensibility with the ability to guide homeowners confidently.
• Highly organized, self-directed, and accountable.
• Detail-oriented with strong follow-through.
• Ability to work independently with minimal reliance on external consultants.

Education & Experience

• Average of 3+ years of experience in residential remodeling sales, kitchen & bath, design-build, or related fields.
• Experience working directly with homeowners on scoped renovation projects strongly preferred.

Technical Skills (Required)

• Proficiency in SketchUp, Chief Architect, and/or 20-20 Design.
• Ability to produce clear, client-facing visuals and layouts.
• Comfort using Microsoft Office (Word, Excel, Outlook).
• Familiarity with estimating, scopes, and basic construction documentation.
• Experience with presentation tools is a plus.

Supervisory Responsibilities

• This position has no supervisory responsibilities.