Small Group Fitness Trainer

About the Role

We are searching for a Certified Fitness Trainer to join our team. As a member of our team, you will run the Planet Fitness group fitness program (PE@PF), assist new members in achieving their fitness goals by designing simple workout programs, and instruct them on the proper use of equipment. If you are an energetic, self-motivated individual with a positive attitude, we want you on our team!

Responsibilities

• Run PE@PF programs for participants (3-8 people per session) and create schedules for members.
• Consult with members regarding their fitness goals and instruct them on how to properly and safely use the equipment.
• Create bi-weekly updates consisting of a variety of exercises and meet class requirements based on club size and member traffic.
• Provide exceptional customer service by greeting members and guests, making them feel comfortable and welcomed.
• Answer phones, assist callers with questions, check members in, and conduct tours for new members.
• Log amenities, communicate updates and events, and respond to member questions and concerns in a timely and professional manner.
• Conduct beverage or merchandise purchases on the point-of-sale system and assist with membership cards, billing, or payment questions.
• Maintain club cleanliness and perform regular facility cleaning and upkeep, including mopping spills, trash removal, cleaning windows, mirrors, and equipment, and restocking restrooms.

Requirements

• A passion for fitness and health.
• Upbeat and positive attitude.
• 6-12 months of customer service experience is preferred.
• High school diploma/GED equivalent required.
• Current CPR Certification required.
• Nationally Certified Training Certificate required.
• Ability to pass a background screening.
• Basic computer proficiency with an eye for accuracy.
• Punctuality and reliability.
• Exceptional customer service skills and ability to interact positively with members and co-workers.
• Strong listening skills with the ability to empathize and problem-solve.
• Demonstrate diplomacy in all interactions while using appropriate behavior and language.

Physical Demands

• Continual standing and walking during shift.
• Continual talking in person or on the phone during shift.
• Must be able to occasionally lift up to 75 lbs.
• Will occasionally encounter toxic chemicals during shift.

Benefits

• Career advancement opportunities
• Weekly pay with weekly bonus opportunities
• Black Card membership, employee perks, rewards, and discounts
• Paid breaks
• Paid time off
• 401(k) & Roth Retirement savings plan (with employer match)
• Engaging team-building competitions, sales contests, and social events
• Free uniforms
• Training & development
• Wellness resources
• Flexible schedule

Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor).