Small Business Specialist 3 - Reno, NV

About the role

This position involves providing financial solutions to small businesses with annual revenues between $500K and $2.5 million. Responsibilities include customer service, consultative sales, and business development activities.

Responsibilities

• Demonstrate excellent customer service in accordance with U.S. Bank Core Values
• Provide comprehensive financial solutions to small businesses
• Actively deepen existing customer relationships through routine calling
• Develop new relationship opportunities through business development activities
• Combine digital tools with strong human connections to offer solutions to business customers
• Engage in outside prospecting and sales activities to grow revenue and achieve financial targets and growth goals
• Perform account openings, identify and open product solutions, and provide account servicing and maintenance for customers within the segment
• Develop both internal and external relationships and collaborate with branch partners, centers of influence, clients, and other business line partners
• Refer clients to Business Banking and/or other U.S. Bancorp areas for additional needs

Requirements

Typically three or more years of customer service, consultative sales, and/or prospecting experience. Bachelor's degree, or equivalent work experience, is typically required. Comprehensive knowledge of applicable bank and branch policies, procedures, and support systems is preferred. Understanding of banking operations, product knowledge, sales, new business development, customer service/relations, and community relations is essential. Basic knowledge of cash flow management and business credit underwriting is beneficial. Effective written and verbal communication skills are necessary to convey business recommendations in an effective manner.

Qualifications

Bachelor's degree, or equivalent work experience, is typically required. Comprehensive knowledge of applicable bank and branch policies, procedures, and support systems is preferred. Understanding of banking operations, product knowledge, sales, new business development, customer service/relations, and community relations is essential. Basic knowledge of cash flow management and business credit underwriting is beneficial. Effective written and verbal communication skills are necessary to convey business recommendations in an effective manner.

Skills

Comprehensive knowledge of applicable bank and branch policies, procedures, and support systems

Understanding of banking operations, product knowledge, sales, new business development, customer service/relations, and community relations

Basic knowledge of cash flow management and business credit underwriting

Effective written and verbal communication skills

Benefits

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Pay

$30.76 - 37.60 U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures. Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

Schedule

This role requires working from a U.S. Bank location five (5) days per week.