Small Business Specialist 3 - Capitol Carson City, NV

About the role

Responsible for demonstrating excellent customer service in accordance with the U.S. Bank Core Values. Provides comprehensive financial solutions to small businesses with annual revenues between $500K and $2.5 million. Combines digital tools with strong human connections to offer solutions to business customers.

Responsibilities

• Actively deepen existing customer relationships through routine calling and develop new relationship opportunities through business development activities.
• Conduct outside prospecting and sales activities to grow revenue and achieve assigned financial targets and growth goals.
• Handle account openings, identify and open product solutions, and perform account servicing and maintenance for customers within the segment.
• Actively develop both internal and external relationships and collaborate with branch partners, centers of influence, clients, and other business line partners.
• Refer clients to Business Banking and/or other U.S. Bancorp areas for additional needs.

Requirements

• Bachelor's degree, or equivalent work experience.
• Typically three or more years of customer service, consultative sales, and/or prospecting experience.

Skills

• Comprehensive knowledge of applicable bank and branch policies, procedures, and support systems.
• Understanding of banking operations, product knowledge, sales, new business development, customer service/relations, and community relations.
• Basic knowledge of cash flow management and business credit underwriting.
• Effective written and verbal communication skills; ability to convey business recommendations effectively.

Location Expectations

This role requires working from a U.S. Bank location five (5) days per week.

Pay

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. Pay range: $30.76 - $37.60 per hour.

Total compensation includes a base salary in addition to eligibility for incentives based on the employee’s production under the applicable incentive plan.

Benefits

• Healthcare (medical, dental, vision).
• Basic term and optional term life insurance.
• Short-term and long-term disability.
• Pregnancy disability and parental leave.
• 401(k) and employer-funded retirement plan.
• Paid vacation (from two to five weeks depending on salary grade and tenure).
• Up to 11 paid holiday opportunities.
• Adoption assistance.
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law.

Review our full benefits available by employment status here.