Small Business Specialist 3 - Highlands Ranch, CO

Job Description

Responsible for demonstrating excellent customer service in accordance with the U.S. Bank Core Values. Provides comprehensive financial solutions to small businesses with annual revenues between $500K and $2.5 million. Actively deepens existing customer relationships through routine calling and develops new relationship opportunities through business development activities. Combines digital tools with strong human connections to offer solutions to business customers. This job requires outside prospecting and sales activities to grow revenue and achieve the assigned financial targets and growth goals. Other responsibilities include account openings, identifying and opening product solutions and account servicing and maintenance for customers within the segment. Actively develops both internal and external relationships and collaborates with branch partners, centers of influence, clients and other business line partners. Refers clients to Business Banking and/or other U.S. Bancorp areas for additional needs.

Responsibilities

• Demonstrate excellent customer service in accordance with U.S. Bank Core Values
• Provide comprehensive financial solutions to small businesses with annual revenues between $500K and $2.5 million
• Deepen existing customer relationships through routine calling
• Develop new relationship opportunities through business development activities
• Combine digital tools with strong human connections to offer solutions to business customers
• Engage in outside prospecting and sales activities to grow revenue and achieve financial targets and growth goals
• Manage account openings, identify and open product solutions, and maintain accounts for customers within the segment
• Build and maintain relationships with internal and external partners
• Refer clients to Business Banking and/or other U.S. Bancorp areas for additional needs

Qualifications

• Bachelor's degree, or equivalent work experience
• Typically three or more years of customer service, consultative sales and/or prospecting experience

Preferred Skills/Experience

• Comprehensive knowledge of applicable bank and branch policies, procedures and support systems
• Understanding of banking operations, product knowledge, sales, new business development, customer service/relations, and community relations
• Basic knowledge of cash flow management and business credit underwriting
• Effective written and verbal communication skills to convey business recommendations

Pay

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase, 401(k) contribution and pension (all benefits are subject to eligibility requirements).

Pay Range: $35.05 - 42.83