Small Business Sales Account Executive

About the Role

As a Commercial / SB Account Executive at Nextiva, you're at the heart of empowering entrepreneurs and small businesses with 20 employees or less, helping them build amazing relationships with their customers, simplify operations, and unlock real growth. Through Nextiva's game-changing Unified-CXM platform, you'll deliver personalized, AI-powered experiences across voice, video, collaboration, SMS, and surveys, creating lasting customer impact every day.

What You'll Do

• Crush Your Goals: Maintain disciplined, high-energy outbound activity to fill your pipeline and consistently achieve or exceed your monthly and quarterly quotas.
• Master Discovery: Lead engaging, high-quality discovery conversations to uncover customer goals, pain points, and desired business outcomes, becoming a trusted advisor right from the start.
• Create Urgency & Momentum: Clearly communicate Nextiva's value, driving urgency and excitement around solutions that help customers grow revenue, improve customer satisfaction, and streamline operations.
• Own the Process: Manage deals proactively, swiftly moving opportunities forward by setting clear next steps, timelines, and expectations.
• Bring Your Best Demos: Deliver compelling, outcome-focused product demos tailored to each customer, showcasing how Nextiva's solutions will transform their business.
• Embrace Operational Excellence: Keep your pipeline and Salesforce documentation spotless, enabling accurate forecasting and proactive decision-making.
• Leverage Cutting-Edge AI: Regularly use powerful AI tools (ChatGPT, Nextiva's internal resources) to sharpen your pitch, refine your discovery, overcome objections, and accelerate your sales cycle.
• Stay Curious & Creative: Constantly experiment with new AI-powered tools and techniques to enhance your productivity, customer engagement, and selling effectiveness.

What You'll Bring

• High-Energy Mindset: 2+ years of proven inside sales success in a fast-paced, high-activity environment.
• Industry Knowledge (preferred): 1+ years selling UCaaS, CCaaS, SaaS, PaaS, or similar tech solutions.
• Pipeline Powerhouse: Proven success managing pipelines in Salesforce CRM with meticulous attention to detail and accuracy.
• Consultative Confidence: Skilled in consultative selling and discovery, aligning Nextiva solutions directly to measurable customer outcomes.
• Proactive Deal Driver: Demonstrated ability to create urgency, maintain momentum, and rapidly progress deals to close.
• AI Enthusiasm: Curiosity and excitement in using AI tools (such as ChatGPT) to level up your sales prep, pitch, and performance.
• Operational Rigor: Commitment to disciplined documentation and rigorous operational execution.

Nextiva DNA (Core Competencies)

Nextiva's most successful team members share common traits and behaviors:

• Drives Results: Action-oriented problem solvers who quickly bring clarity and simplicity to ambiguity, challenge the status quo, and lead meaningful change; celebrating wins to fuel momentum. They act swiftly and pragmatically, learning and improving as they go.
• Critical Thinker: Data-driven, forward-thinking individuals who identify key drivers, anticipate risks, and deliver clear recommendations. They confidently leverage AI and automation to reduce friction, improve decision-making, and focus on higher-value work.
• Right Attitude: Collaborative, competitive, and resilient team players who jump in to solve tough problems, learn from setbacks, and foster a culture of service, respect, and care for customers and teammates.

Total Rewards

Our Total Rewards offerings are designed to allow Nexties to take care of themselves and their families so they can be their best, in and out of the office. Our compensation packages are tailored to each role and candidate's qualifications. We consider a wide range of factors, including skills, experience, training, and certifications, when determining compensation. We aim to offer competitive salaries or wages that reflect the value you bring to our team. Depending on the position, compensation may include base salary and/or hourly wages, incentives, or bonuses.

• Health: Multiple health plan options to suit your needs, including medical, dental, vision, and telemedicine coverage
• Insurance: Life, disability, and supplemental indemnity plans
• Work-Life Balance: Flexible Time Off for salaried employees, PTO for hourly employees, Paid Sick Time, Paid Parental Bonding Leave, and holiday pay
• Financial Security: 401(k) with company match, Health Savings Accounts with company contributions, Dependent Care FSA
• Wellness: Employee Assistance Program (EAP) and comprehensive wellness initiatives
• Growth: Access to ongoing learning and development opportunities and career advancement

At Nextiva, we're committed to supporting our employees' health, well-being, and professional growth. Join us and build a rewarding career!