Small Business Relationship Banker I - Woodridge

About the role

Serves as the primary Small Business Banking partner for assigned branches and relationships, providing comprehensive financial solutions to small businesses with annual revenues between $500K and $2.5 million. Typically supports two to three branch locations, acting as a dedicated resource for branch teams to address complex small business client needs and opportunities.

Responsibilities

• Builds and deepens client relationships through proactive outreach, structured discovery, consultative selling, and disciplined follow-through
• Translates financial information, cash-flow dynamics, client goals, operating cycle considerations, and risk indicators into practical guidance and solution recommendations
• Engages in outside prospecting and sales activities to grow revenue and achieve assigned financial targets and growth goals
• Identifies stated and unstated client priorities, aligns products and services to growth, efficiency, and risk objectives, and clearly articulates value, trade-offs, and next steps
• Provides solutions including business deposit products, lending and credit products, treasury management, payment solutions, business credit cards, digital tools, cash-flow tools, and other appropriate small-business solutions
• Develops internal and external relationships, collaborates with branch partners, centers of influence, clients, and other business line partners
• Maintains relationship ownership and coordination through handoff, decision, follow-up, activation, usage, and demonstrated client value
• Engages regularly with assigned branches to share referral outcomes, successful sales and service practices, and insights on newly established small business relationships
• Balances acquisition, deepening, and service while maintaining strong CRM discipline and responsible banking practices

Required Qualifications

• Bachelor's degree in business, Accounting, Finance, or equivalent experience
• Three or more years of customer service, consultative sales, networking, prospecting, and/or small-business banking experience
• National Mortgage Licensing Service registration under the S.A.F.E. Act of 2008 and Regulation Z, including maintaining a satisfactory criminal and credit record

Desired Qualifications

• Demonstrates excellent customer service in accordance with U.S. Bank Core Values and provides comprehensive financial solutions to small businesses with annual revenues between $500K and $2.5 million
• Strong written and verbal communication skills with ability to convey business recommendations effectively
• Understands banking operations, product knowledge, sales, new business development, customer service and relationship management, community relations, pipeline management, and responsible banking practices

Compensation

Total compensation includes base compensation plus eligibility for incentives based on production under the applicable incentive plan. Pay range: $35.05 – 42.83 per hour.

Schedule

This role requires working from a U.S. Bank location five days per week and involves two or more hours of driving per week.

Benefits

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

This response is AI-generated, for reference only.