Small Business Relationship Banker I - Eugene Main, OR

About the role

Responsible for demonstrating excellent customer service in accordance with the U.S. Bank Core Values. Provides comprehensive financial solutions to small businesses with annual revenues between $500K and $2.5 million. Actively deepens existing customer relationships through routine calling and develops new relationship opportunities through business development activities. Combines digital tools with strong human connections to offer solutions to business customers. This job requires outside prospecting and sales activities to grow revenue and achieve the assigned financial targets and growth goals. Other responsibilities include account openings, identifying and opening product solutions and account servicing and maintenance for customers within the segment. Actively develops both internal and external relationships and collaborates with branch partners, centers of influence, clients and other business line partners. Refers clients to Business Banking and/or other U.S. Bancorp areas for additional needs.

Responsibilities

• Demonstrate excellent customer service aligned with U.S. Bank Core Values
• Provide comprehensive financial solutions to small businesses ($500K–$2.5M annual revenue)
• Deepen existing customer relationships through routine calling
• Develop new relationship opportunities through business development activities
• Combine digital tools with strong human connections to offer business solutions
• Conduct outside prospecting and sales activities to grow revenue and meet financial targets
• Handle account openings, identify and open product solutions
• Perform account servicing and maintenance for segment customers
• Develop internal and external relationships; collaborate with branch partners, centers of influence, clients, and business line partners
• Refer clients to Business Banking and other U.S. Bancorp areas for additional needs

Qualifications

• Bachelor's degree, or equivalent work experience
• Typically three or more years of customer service, consultative sales and/or prospecting experience

Skills

• Comprehensive knowledge of applicable bank and branch policies, procedures and support systems
• Understanding of banking operations, product knowledge, sales, new business development, customer service/relations, and community relations
• Basic knowledge of cash flow management and business credit underwriting
• Effective written and verbal communication skills; ability to convey business recommendations effectively

Schedule

This role requires working from a U.S. Bank location five (5) days per week.

Pay

Total compensation includes a base compensation in addition to eligibility for incentives based on the employee's production under the applicable incentive plan. Pay Range: $30.76 – $37.60 per hour (based on primary location; actual range may differ by role location).

Benefits

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law