SMALL BUSINESS LOAN SPECIALIST

Key Responsibilities

• Develop and manage small business lending relationships (loan amounts under $150,000).
• Actively work referrals from internal departments (Teleservices, Commercial, Branches, etc.) and generate new leads through outreach.
• Attend and participate in local business organizations to identify and connect with new businesses.
• Conduct outreach calls with existing small business members to assess needs, build rapport, and schedule follow-up discussions.
• Accurately complete loan applications, collect financial documentation (tax returns, statements, quotes, etc.), and prepare loan packages for underwriting.
• Assist with loan closings and ensure all documents are properly completed and signed.
• Cross-sell additional business products and services to meet member needs and strengthen relationships.

Small Business Credit Underwriting

• Gather and analyze financial documentation for small business loan requests ($150,000 or less).
• Prepare and present credit recommendations and assist commercial lenders with underwriting as needed.
• Perform credit analysis, including cash flow (global), collateral, management assessments, and risk ratings.
• Understand and utilize the Credit Union’s lending platform (currently Credit Quest).
• Prepare adverse action notices when applicable and ensure compliance with lending regulations.

Qualifications

• Education: High school diploma or equivalent required.
• Experience: Minimum of 3 years of experience in commercial or small business lending and underwriting.
• Knowledge: Knowledge of small business operations, financial statements, and business banking practices.
• Skills & Abilities: Strong customer service and relationship-building skills, excellent communication, problem-solving, and organizational abilities, sound judgment, professionalism, and the ability to work independently, attention to detail, initiative, and ability to manage multiple priorities, proficient in Microsoft Office and lending software systems.