Slot Technician I (7211)

About the role

This position is responsible for testing, calibrating, cleaning, and repairing slot machines and equipment for conformance to established standards, and assisting in maintaining complete operation of all machine standards. Additionally, we strive to deliver our Five Star Experience to Guests and fellow Team Members.

Responsibilities

• Provide outstanding customer service to guests and all other employees by exceeding our mission statement.
• Deliver our Five Star Experience to Guests and all Team Members by embodying our Mission Statement and Service Promise while adhering to department service standards.
• Perform all setups on all models.
• Refill paper in machines.
• Comprehend the difference between A/C and D/C Voltage.
• Perform all reel tests, all hopper tests; all monitor tests, all coin comparator tests, and any other tests related to the slot machines.
• Install all harnesses, reel strips, reel baskets, Boards, I/O boards, all new software upgrades, and all system equipment in the event of all major moves.
• Move machines on a routine basis and set up standards for procedures.
• Disassemble instruments and equipment and inspect components for defects.
• Measure parts for conformity with specifications.
• Align, repair, and replace component parts and circuitry.
• Reassemble and calibrate instruments and equipment.
• Aid engineers in formulating test, calibration, repair, and evaluation plans and procedures to maintain precision accuracy of measuring, recording, and indicating instruments and equipment.
• Communicate problems and concerns to other Casino employees by chain of command.
• Requisition for equipment, materials and supplies.
• Understand and be able to apply and explain the Gaming Rules of Spotlight 29 Casino.
• Ensure compliance with all Minimum Internal Control Standards (MICS) as well as all Tribal Internal Control Standards (TICS).
• Present a positive image of the Casino to its guests and vendors and assist them as required.
• Follow all safety policies and procedures and attend all scheduled safety meetings and training as a condition of employment.
• Perform any other duties that may be assigned from time to time.

Qualifications

• A High school diploma or GED equivalent.
• Slot experience is preferred but not required.
• Must pass periodic random drug screens.
• Must be able to pass background suitability investigation.
• Must obtain a Tribal Gaming License.
• Must obtain all other applicable certifications and licenses.
• Must provide proof of eligibility to work in the United States within 72 hours of employment.

Physical Demands

• While performing the duties of this Job, the employee is regularly required to talk and hear.
• The employee is frequently required to stand; walk and sit.
• The employee is occasionally required to use upper extremities, including but not limited to, hands and fingers to handle, or feel; reach with hands and arms.
• They may be occasionally required to climb or balance, stoop, bend, push, pull, twist, kneel, crouch, or crawl.
• The employee must occasionally lift up to 50 pounds and/or push, pull up to 100 pounds.
• The employee is occasionally required use repetitive movements to complete tasks.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
• Employee may be occasionally required to work in low light conditions, and may be exposed to loud noise for extended periods.
• Work Environment
• Multiple locations.
• Some enterprises are open 24 hours per day, 7 days per week; therefore, you must be flexible to work any and all hours.
• Some enterprises are gaming facilities.
• Some enterprises are not a smoke-free environment.
• Surveillance cameras and audio equipment monitor the premises recording activity throughout most of the facilities on 24 hours per day, 7 days per week basis.
• Indian Preference Act
• The Twenty-Nine Palms Band of Mission Indians has a resolution on file with Human Resources to ensure that Indian Preference will be adhered to in the following order in accordance with IPA: Tribal Members Other Native Americans All other ethnic groups.