SLOT TECHNICIAN

Responsibilities

• Troubleshoot and repair any and all related equipment without assistance
• Analyze manufacturer's design flaws and recommend solutions
• Perform job duties in a safe manner; report any potential safety hazards to management staff
• Perform repairs and preventative maintenance of all gaming machines, and other technical equipment or operations related equipment, including cleaning machines and overhauls
• Answers service calls and notify proper personnel to service customer if the Technician cannot address the problem
• Observe all video lottery regulations and company policies and procedures
• Maintain the integrity of the operation and related equipment and secure all company assets and property at all times
• Responsible for the security of keys, radio and data system cards
• Responsible for completing all regulatory and company operational logs/forms correctly, i.e., meal books
• Work with other Technicians, Management Staff and Floor Attendants to insure gaming machines, and data system monitoring equipment are in proper working order and all customer needs are satisfied
• Complete video lottery terminal Inactive Machine logs, parts logs, etc.
• Tag repairable parts noting appropriate information
• Circulate through the assigned area replacing broken or burned out bulbs and other gaming machine parts
• Will advise Management Team in developing/teaching advanced electronic repairs
• Assist patrons by explaining how the video lottery terminal plays and pays, directions and other requests

Requirements

• Must be at least 21 years of age
• High school diploma or GED
• Experience with Microsoft Office including Excel, Word, Outlook, etc.

Qualifications

• Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form
• Ability to deal with problems involving several concrete variables in standardized situations

Benefits

Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.