Slot Technical Supervisor

Come be a leader on our Slots Team! We are looking for a self-guided leader who is creative, responsible, has high-energy, and is eager to work with other departments and independently.

About the role

As a Slot Technical Supervisor, you will lead the Slot Technicians and coordinate daily tasks to ensure quality service. You will supervise the Slot Technicians while directing the workflow on the floor and bench to maintain quality of guest service and efficient repairs while ensuring regulatory compliance. This includes verification of jackpots above specified amounts.

Responsibilities

• Supervises Slot Technicians and coordinates daily tasks to ensure quality service.
• Monitors slot repair activities to ensure compliance with all departmental procedures and regulatory requirements.
• Monitors and maintains the gaming system to ensure its integrity.
• Mentors subordinates and assists in team member training and development.
• Completes performance appraisals on direct reports.
• Conducts machine verifications for large jackpots and reports results to the Slot Shift Manager before jackpot hand pay.
• Resolves guest-related machine problems in a prompt, courteous, and professional manner.

Requirements

• Must be 18 years of age or older.
• Associate Degree in Electronics field or a combination of education and Slot repair experience equal to two years.
• Advanced proficiency in word-processing, spreadsheets, database, electronic mail software, and operating systems.
• Valid driver's license may be required with a good driving record.
• Industrial Truck Driving permit may be required (forklift).

Benefits

• Competitive weekly pay.
• Comprehensive benefits package including medical, dental, life, and disability insurance.
• Onsite medical clinics and pharmacy.
• 401(k) retirement plan.
• Paid time off and wellness programs.
• Discounts on childcare, fuel, bus passes, and fitness membership.
• Free uniforms and free uniform cleaning.
• Tuition reimbursement.

About Us

We're not just in the business of entertainment; we're in the business of crafting unforgettable experiences. We believe in the power of possibility, to unite and uplift, rallying around every triumph, big and small. At Mystic Lake and Little Six, every moment is a chance to be the experience. We value the diversity that everyone brings to the table, reflecting the diverse communities we proudly serve, represent, and invest in. Our values inspire us to learn, grow, thrive, and lead. Let's create moments that matter, celebrate diversity, and build a brighter future for all.