Slot Attendant

JOB SUMMARY

Provide service to patrons. Handle and settle complaints of players. Verify and pay off jackpots. Reset slot machines after payoffs. Make repairs or adjustments to slot machines or recommend removal of slot machines for repair.

ESSENTIAL DUTIES AND RESPONSIBILITIES

- Safeguard the confidential information of all department and company records and assets. - Circulate throughout assigned areas to ensure that players are following rules and that machines are functioning correctly. - Exchange currency for customers, converting currency into requested combinations of bills. - Answer patrons' questions about gaming machine functions and payouts. - Accounts for wallet funds. - Witnesses verify slot jackpots. - Perform minor repairs or adjust slot machines, resolving problems such as machine tilts and un-jamming tickets and bills in slot machines on slot floor. - Approves and verifies jackpot payouts. - Perform all other duties, as assigned.

REQUIRED SKILLS AND ABILITIES

Must be 21 years or older. Must be able to obtain a Gaming and Racing License from Louisiana Racing Commission

EDUCATION AND EXPERIENCE

1-2 years of experience. Knowledge of principles and processes for providing customer service.