Slot Attendant

About the role

Responsible for ensuring excellent service and value to our guests while earning revenue for the Nisqually Red Wind Casino. Our Mission: To enhance continued economic viability and quality of life for the Nisqually Indian Tribe, our Team Members, and the neighboring communities. Our Vision: Creating incredible experiences. Our Core Values: Integrity, Communication, Accountability, Respect, Teamwork

Job Summary

Make change and paying out jackpots on the gaming floor or behind the counter at the point-of-sale stations. Explains to guests how to play the Slot Machines offered in the Casino. Assists guests with minor machine problems.

Requirements

Must pass NRWC pre-employment testing and obtain a Class III Gaming License. Ability to work all shifts including weekends and holidays.

Qualifications

• Basic math skills and passing math quiz with 80% or higher
• Cash handling experience of $1000 or more
• Excellent guest skills
• Ability to work productively
• Ability to perform all job duties accurately

Preferred Skills And Knowledge

• Knowledge of rules and procedures of electronic games or similar experience
• Knowledge of Title 31
• Possess active listening skills
• Possess a positive attitude

Physical Requirements

• Ability to stoop, reach, squat, push, pull, and lift at least 25 pounds
• Ability to stand or continuously move for 8 hours or more
• Manual and finger dexterity for operation of POS systems and routine paperwork
• Ability to tolerate a smoke-filled environment

Essential Functions Of The Job

• Ability to open and close gaming machines
• Follows all electronic gaming rules in accordance with the Nisqually Red Wind Casino policies and procedures and internal control
• Delivers superior guest service
• Proper radio etiquette
• Awareness of gaming lights on gaming machine(s)
• Knowledge of location for all game themes on floor
• Maintain the cleanliness of the gaming floor
• Must complete Title 31 requirements
• Performs routine machine maintenance
• Paying out jackpots to the guests
• Make change for guests
• Notifies supervisor of any irregularities noted in guest play or transactions
• Maintains a clean and safe work environment
• Perform other duties as assigned

Benefits

• FREE Medical/Dental/Vision (Spouse and dependent coverage is also available at low rates and reasonable deductibles)
• FREE Short-Term Disability, Life and Accident Insurance
• FREE Meal during shift
• FREE gaming license renewals
• FREE uniform dry cleaning services
• $1 per hour shift differential
• Paid Time Off & Paid Holidays
• Floating holidays
• 401(K) Retirement Program (match up to 4%)
• Tuition Reimbursement
• Health & Wellbeing Reimbursement
• Team Member Assistance Program (The Team Member Assistance Program (EAP) provides our team members and their eligible dependents with confidential access to short-term, professional counseling and legal services at no additional cost.)
• Team Member Awards and Incentives (perfect attendance awards and yearly service awards)
• Flex spending and Dependent care spending
• Career advancement opportunities
• Periodic Team Member contests and giveaways
• Team Member dining and gift shop discounts