Skycap

Responsibilities

• This position is located outside, on the curb, checking in passengers for their flights and also requires airline compliance training to be completed in a timely manner.
• This position does require the ability and availability to work weekends and holidays.
• Must have the ability and availability to work weekends and holidays, open availability is preferred
• Must be able to work outside in various weather conditions
• Must be able to complete airline compliance training within company-given timeframe
• Shifts start very early in the morning and continue into the afternoon; 1st and 2nd shifts only
• Previous 1-2+ years of Customer Service experience is preferred

Qualifications

• Ability to work in the early morning rotation
• At least 6 months experience in a face-to-face guest service position preferred
• Data Entry and/or computer experience preferred
• Ability to communicate clearly with guests and clients
• Knowledge of the airline or travel industry preferred
• Must be eligible to work in the United States
• Must successfully pass the pre-employment criminal background screening
• Must pass pre-employment Drug Testing process

Physical Requirements / Work Environment

• Follow company appearance guidelines
• Ability to lift up to 70 lbs
• Must be able to push luggage cages both empty (approximately 100 lbs) and full
• Weather: Outdoors 100% of the time including all temperatures and types of weather (rain / humid / allergy related issues / etc)
• Noise: Continued vehicle noise including vehicle horns, multiple conversations and large group noise
• Standing: 100%
• Walking: 50%
• Specific vision abilities required by this job include Close vision, Peripheral vision and Ability to adjust focus

Benefits

• Eligible employees will participate in the various benefits plans including medical, dental, vision, flexible spending accounts, long/short term disability, life insurance, accident insurance, 401k and paid time off.